Systems Administrator II - Applications & Automation

Avid Acceptance LLC.; Cottonwood Heights (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, VIs/

Wellness program

401(k) with employer match

Life and AD&D insurance

Paid holidays

Paid vacation and sick leave

Race entry fee reimbursement

Marketplace credit

Job summary

Avid Acceptance is seeking an experienced Systems Administrator II to manage and optimize our business applications and technology environment on-site in Utah. The role emphasizes application administration, configuration, troubleshooting, automation, and process improvement.

The candidate will own assigned systems, understand how applications interact, and identify efficiency improvements through customization, reporting, and integrations, with hands-on SQL and automation work and vendor

Qualifications

• 3–5+ years of experience in systems administration or related IT role.
• Experience administering Microsoft 365 and cloud-based business applications.
• Working knowledge of SQL, including writing queries, troubleshooting data issues, and working with relational databases.
• Hands-on experience with scripting, workflow automation, or process automation tools.
• Experience configuring, customizing, and improving business applications.
• Strong understanding of networking, cybersecurity, identity management, and system administration fundamentals.
• Ability to research unfamiliar systems, troubleshoot issues methodically, and develop solutions with minimal supervision.
• Demonstrated initiative in identifying opportunities to improve systems and eliminate repetitive manual tasks.
• Strong organizational skills, attention to detail, and ability to manage multiple projects and priorities.
• Effective communication skills and ability to work collaboratively with technical and nontechnical employees.

Responsibilities

• Administer, configure, and support critical business applications, including Nortridge Loan System (NLS), Fuse, RingCentral, Microsoft 365, and other cloud-based platforms.
• Manage system configurations, user permissions, security settings, and application access.
• Independently investigate and troubleshoot technical issues, coordinating with software vendors and IT service providers when necessary.
• Support application updates, system integrations, enhancements, and implementation of new technology.
• Maintain accurate and organized documentation of system configurations, procedures, and changes.
• Develop, implement, and maintain SQL queries, reports, scripts, automated workflows, and system improvements.
• Configure and customize business applications to improve functionality and reduce repetitive manual tasks.
• Develop and maintain automations independently, collaborating with vendors on more complex integrations and customizations.
• Support data validation, troubleshooting, reporting, and information exchanges between applications.
• Build internal technical knowledge and capabilities to reduce recurring issues and unnecessary reliance on outside vendors.
• Assist with testing, implementation, documentation, and employee training for new systems and enhancements.
• Follow change-management procedures, including testing, documentation, and appropriate approvals before modifying production systems.
• Protect confidential business and customer information and assist in identifying and addressing potential security risks.

Skills

SQL

Automation

Microsoft 365

Cloud-based apps

Scripting

Networking

Cybersecurity

Identity management

Documentation

Communication

Tools

Nortridge Loan System (NLS)

Fuse

RingCentral

Microsoft Power Automate

Power BI

PowerShell

APIs

Job description

Avid Acceptance is seeking an experienced Systems Administrator II to manage and optimize our business applications and technology environment on-site in Utah. The role emphasizes application administration, configuration, troubleshooting, automation, and process improvement.

The candidate will own assigned systems, understand how applications interact, and identify efficiency improvements through customization, reporting, and integrations, with hands-on SQL and automation work and vendor