Systems Administrator I: IT Help Desk & Systems Support

Orrstown Bank; Mercersburg (Franklin County); On-site; USD 40,000 - 60,000; Full time

Job summary

Orrstown Bank is seeking an IT Support Specialist in Mercersburg. The role involves troubleshooting, installing, and maintaining IT systems. Candidates should have a high school diploma and at least one year of IT experience.

Strong problem-solving and communication skills are essential. The position offers opportunities to enhance customer satisfaction and ensure compliance with IT policies. Applicants must be capable of lifting up to 50 pounds.

Qualifications

• Minimum one (1) year experience in IT support.
• Ability to interpret, troubleshoot, and resolve user problems.
• Strong knowledge of commonly used IT concepts, practices, and procedures.

Responsibilities

• Troubleshoot and resolve issues received via Help Desk.
• Install and maintain workstations and servers.
• Monitor network communication and maintain data files.
• Ensure system security and integrity.

Skills

Problem solving

Analytical skills

Verbal communication

Written communication

Interpersonal relations

Multi-tasking

Technical knowledge of IT systems

Education

High school diploma or equivalent

Information Technology training and certification

Job description

Orrstown Bank is seeking an IT Support Specialist in Mercersburg. The role involves troubleshooting, installing, and maintaining IT systems. Candidates should have a high school diploma and at least one year of IT experience.

Strong problem-solving and communication skills are essential. The position offers opportunities to enhance customer satisfaction and ensure compliance with IT policies. Applicants must be capable of lifting up to 50 pounds.