Systems Administrator — Cloud & Network Support

Charles IT; Middletown (CT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

Paid Holidays

PTO

401K

Bonuses

Free dry cleaning

Team lunches

Professional development

Job summary

Charles IT is seeking a Systems Administrator to provide crucial support to clients, handling field and escalation duties. You will manage Windows Server, Office 365/Exchange, VMware/Hyper-V, and network devices while documenting processes in ConnectWise.

The role rewards strong communicators who can juggle multiple tasks in a fast-paced, client-focused environment and you will contribute to a growing IT solutions team in Middletown, CT.

Qualifications

• 5+ years of experience preferred in IT systems administration.
• Certifications such as MCSA, VCP, CCNA are a plus.
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
• Strong communication skills are essential for success in this role.
• Ability to manage multiple tasks and collaborate effectively in a fast-paced team.

Responsibilities

• Provide support and troubleshooting to resolve technical issues for end users.
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments including VMware, and Hyper-V.
• Support backup and disaster recovery solutions.
• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, and security.
• Communicate with customers on ticket progress, outages, or changes.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain daily documentation by entering time, expenses, and work as service tickets in ConnectWise.
• Other duties as assigned.

Skills

Windows Server

Office 365

VMware

Hyper-V

Networking

Security

Customer communication

Time management

Documentation

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Job description

Charles IT is seeking a Systems Administrator to provide crucial support to clients, handling field and escalation duties. You will manage Windows Server, Office 365/Exchange, VMware/Hyper-V, and network devices while documenting processes in ConnectWise.

The role rewards strong communicators who can juggle multiple tasks in a fast-paced, client-focused environment and you will contribute to a growing IT solutions team in Middletown, CT.