Systems Administrator

CACI International Inc; Springfield (VA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

CACI International Inc seeks a Systems Administrator to support both on-site and remote users, providing Tier 2/3 support across Unix/Windows servers, storage, and web infrastructure. The role involves maintaining security, STIG compliance, and disaster recovery planning, with occasional after-hours support and up to 10% travel.

The ideal candidate holds an active TS/SCI clearance, a bachelor's degree with 5+ years of experience, and a DoD 8570 Level II or Security+ certification within 90 days

Qualifications

• Active TS/SCI clearance (polygraph likely)
• Bachelor's degree with 5+ years of relevant experience or equivalent
• Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• UNIX, Windows, and/or Storage administration
• Experience with trouble reporting and tracking systems such as ServicePlus
• Ability to respond to after-hours calls (on-call)

Responsibilities

• Systems administration of desktop and server systems connected to LAN/WAN
• Provide support for IT systems and infrastructure management
• Day-to-day operations, monitoring and problem resolution for client/server/storage/network devices
• Tier 2 and Tier 3 problem identification, diagnosis, and resolution
• Coordinate escalation and status with agency management and internal customers
• Install/load OS and applications on desktops and servers
• Troubleshoot hardware/software problems across OS, hardware, and network components
• Maintain security and performance through patches and configuration management
• Manage databases with security, data integrity, and disaster recovery in mind
• Coordinate preventive maintenance windows with customers
• Contribute to backup/recovery plan development and testing
• Ensure systems comply with STIG guidelines using Retina/HBSS
• Maintain SOPs and verify system availability with Enterprise tools

Skills

UNIX administration

Windows administration

Storage administration

Education

Bachelor's degree

Tools

ServicePlus

Job description

Job Title: Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * *

The Opportunity

As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

Responsibilities

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Install/load operating system and application software on desktops and servers
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance to include peripherals such as monitors, KVMs and VoIP phones.
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintain them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
• Maintain operational, configuration, and other standard operating procedures (SOPs).
• Verify system availability with existing Enterprise tools

Qualifications (Required)

• Active TS/SCI Clearance (Willing and able to obtain a Polygraph)
• Bachelor's Degree and minimum 5 years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• UNIX, Windows, and/or Storage administration
• Experience working with trouble reporting and tracking systems such as Service+
• Ability to respond to after hour calls “provide on-call support