Systems Administrator

City of Royal Oak, MI; Royal Oak (MI); On-site; USD 81,000 - 100,000; Full time

Job summary

The City of Royal Oak is seeking a Systems Administrator who will oversee the administration of IT systems crucial for city operations. This role includes maintaining servers, ensuring security compliance, and collaborating with teams to improve IT services. Candidates should have a degree in IT or Computer Science and relevant experience in system administration.

Benefits

Medical coverage

Retirement plan

Employee Assistance Program

Qualifications

• 2 years of experience as a systems or network administrator needed.
• Knowledge of virtualization, networking, and Microsoft 365 required.
• Ability to maintain professional certifications.

Responsibilities

• Administer systems and ensure compliance with security standards.
• Monitor data-center health and troubleshoot hardware issues.
• Provide support and resolve technical problems for users.

Skills

Problem-Solving

Communication

Customer Service

Analytical Skills

Education

Degree in Information Technology or Computer Science

Tools

Windows Operating Systems

Active Directory

Exchange Online

Hyper-V

Job description

Salary

$81,319.53 - $99,616.45 Annually

Location

Royal Oak City Hall

Job Type

Full-Time

Job Number

202500039

Department

Information Technology

Opening Date

05/28/2025

Closing Date

6/14/2025 11:59 PM Eastern

• Description
• Benefits
  
  

Job Description

At The City of Royal Oak, our success depends on IT systems that support the infrastructure and services that support the city’s essential functions and services. The Systems Administrator will protect our critical systems and assets, build solutions, implement new software and hardware, and assist in developing the overall IT strategy. From early on, the systems administrator will empower breakthrough innovations and take on challenging assignments. They are passionate about applying skills and expertise to a technology-focused city that is constantly innovating and improving its IT support structure.

Essential Job Functions

A Systems Administrator may be called upon to do any or all of the following: (These examples do not include all of the tasks which the employee may be expected to perform.)

• Provide system administration for workstations, servers, and various network and infrastructure devices, to include installation/imaging, patching, maintenance, and troubleshooting of systems to resolution on the required Operating System. Take responsibility for projects and solutions as they are implemented.
• Ensure all servers, workstations, and various network infrastructure devices adhere to security and compliance requirements. Performing configuration changes, conducting log analysis, system hardening, and managing/maintaining endpoint security compliance. Enable faster and smarter business processes and develop analytics for meaningful insights.
• Work with internal and external partners to communicate project status, activities, and achievements.
• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
• Maintain internal infrastructure policy requirements, including laptop and desktop computers, servers, firewalls, printers, phones, security updates.
• Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
• Perform routine and scheduled audits of all systems, including backups.
• Administration of MS Windows 2016/2019/2022 Server Active Directory environment.
• Provide design, deployment, management, maintenance, and troubleshooting of systems in the below environments: Enterprise software distribution and management tools, Directory structure management, Virtualization infrastructure, Storage arrays, Endpoint security servers, and Databases.
• Checks and responds to service requests. Completes in a timely manner. Seeks assistance from other IT members if necessary.
• Local Active Directory/Azure AD administration.
• O365/Exchange online administration.
• SharePoint administration.
• Hyper-V and virtual server administration.
  
  

KSA

A System Administrator, upon application, shall have the following experience and training:

• Degree in Information Technology/ Computer Science, or related field
• At least 2 years verifiable experience working as systems/ network administrator, or relevant IT experience with equivalent responsibilities
• Proven success in various IT roles with knowledge in multiple disciplines (networking, server administration, desktop support, endpoint management).
  
  

Qualifications For Employment

• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance-monitoring tools.
• Knowledge of active Directories, virtualization, HTTP traffic, content delivery, Unix.
• Knowledge of Windows systems administration and Microsoft 365.
• Ability to support a positive and solution-focused customer service-oriented culture.
• Effective communication, both written and oral.
• Good analytical and problem-solving skills.
• Proficiency with Windows operating systems.
• Basic proficiency with networking concepts such as VPN, DHCP, DNS, IPv4, IP Subnets, routing, switching, and firewalls.
• Familiarity with ticketing systems.
• Ability to maintain professional certifications.
  
  

Application Special Instructions

Required Application Materials to submit with this application (provide as attachments):

• Resume
• Drivers License
  
  

The City of Royal Oak provides full-time employees with a comprehensive benefits package, including medical, prescription, vision, and dental coverage, flexible spending accounts, long and short-term disability, life insurance for employees and dependents, an Employee Assistance Program, access to a health and wellness center, and a robust retirement plan with both employee and employer contributions.

Employer Royal Oak, City of (MI)

Address 203 S Troy St

Royal Oak, Michigan, 48067

Phone [phone]

Website https://www.romi.gov/