Systems Administrator

General Dynamics Information Technology; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

General Dynamics Information Technology is seeking a Systems Administrator to support an intelligence customer at Langley AFB, VA. The role requires 5+ years of related experience, RHEL and Windows administration skills, and TS/SCI with CI Poly eligibility.

Expect on-site collaboration with on-site and remote users, plus responsibilities across server, storage, and network support. You will perform software installations, participate in security compliance, and provide Tier 1–3 resolution while

Qualifications

• Bachelor's Degree and 5+ years of relevant experience.
• Security+ or DoW 8570 Level II within 90 days of hire.
• TS/SCI Clearance required with CI Poly eligibility.
• RHEL, Windows, and storage administration experience.
• Experience with trouble ticket reporting systems such as ServicePlus.
• Ability to respond to after-hours calls and provide on-call support.

Responsibilities

• Maintain workflows and ensure reliable operation of computer systems.
• Coordinate site visits and upgrades with on-site and remote users.
• Provide Tier 1–3 support for Windows and Linux servers, storage, and web servers.
• Install/upgrade OS and software using deployment tools like SCCM and PowerShell.
• Follow procedures for security, backups, and disaster recovery.
• Prepare clear resolution notes for tickets and communicate status to stakeholders.

Skills

RHEL

Trouble Ticketing

Windows Admin

Education

Bachelor's Degree

Tools

ServicePlus

Job description

Job Qualifications

Red Hat Enterprise Linux (RHEL), Trouble Ticketing, Windows System Administration

Job Description

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Langley AFB, VA.

Type of Requisition

Regular

Clearance Level Must Currently Possess

Top Secret/SCI

Clearance Level Must Be Able To Obtain

Top Secret SCI + Polygraph

Public Trust/Other Required

None

Job Family

IT Infrastructure and Operations

Skills

Job Qualifications

Red Hat Enterprise Linux (RHEL), Trouble Ticketing, Windows System Administration

Certifications

None

Experience

5 + years of related experience

US Citizenship Required

Yes

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.
Providing support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
Providing support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Providing Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
Providing support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections
Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools
Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
Conduct routine and emergency maintenance of assigned data center or end user equipment
Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
Collaborate and contribute to the development, administration, and testing of backup and recovery plans
Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.
Verify system availability with existing Enterprise tools

Requirements

WHAT YOU’LL NEED TO SUCCEED

• Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoW 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire
• RHEL, Windows, and/or Storage administration experience
• Experience working with trouble ticket reporting and tracking systems such as Service+
• Ability to respond to after hour calls “provide on-call support