Systems Administrator

the-swift-group; Maryland; On-site; USD 120,000 - 180,000; Full time

Job summary

Swift seeks a Systems Administrator to support enterprise IT systems worldwide, based in Annapolis Junction, MD. You will provide day-to-day operations, patching, and Tier 1/2 support across multiple environments and locations.

Requirements include 3+ years SA experience, DoD 8570 IAT Level I or higher, and US citizenship with an active TS/SCI clearance with polygraph.

Qualifications

• 3+ years of SA experience.
• 4 years additional experience may substitute for a bachelor’s degree.
• 7+ years level requires DoD 8570 with IAT Level I or higher.
• 10+ years level requires DoD 8570 with IAT Level I or higher.
• 15+ years level requires DoD 8570 with IAT Level I or higher.
• US citizenship and an active TS/SCI with polygraph clearance required.

Responsibilities

• Provide day-to-day support for enterprise IT systems.
• Manage and support IT infrastructure, including servers, storage, networking, and mobile devices.
• Monitor performance and resolve issues to maintain uptime.
• Perform Tier 1 and Tier 2 support and escalation.
• Communicate system status and resolutions to management and stakeholders.
• Assist with hardware troubleshooting and dispatch coordination.
• Configure, administer, and maintain UNIX and Windows OSes.
• Install, configure, and maintain network components.
• Implement system enhancements to improve reliability and security.

Skills

SA experience

System administration

Tier 1/2 support

UNIX administration

Windows administration

Networking administration

Education

Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline

Tools

UNIX

Windows

Networking

Job description

Swift is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, VA. Our capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and Intelligence Community customers across the country and around the globe.

Swift is seeking a Systems Administrator to join a program that builds, deploys, and supports secure enterprise systems used by teams across multiple environments and locations worldwide. This team provides operational support and ensures systems remain reliable, secure, and available for users operating at different security levels in Annapolis Junction, MD.

Responsibilities:

• Provide day-to-day support for the implementation, maintenance, and troubleshooting of enterprise IT systems.
• Manage and support IT infrastructure, including client/server environments, storage, networking devices, and mobile systems.
• Monitor system performance and availability; identify, diagnose, and resolve issues to maintain operational continuity.
• Perform Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, troubleshooting, and resolution.
• Support incident escalation and clearly communicate system status and resolution progress to agency management and internal stakeholders.
• Assist with hardware troubleshooting and dispatch coordination, remaining engaged through issue resolution.
• Configure, administer, and maintain UNIX and Windows operating systems, including OS installation and patching.
• Install, configure, and maintain network components; troubleshoot connectivity and performance issues.
• Implement system and operating system enhancements to improve reliability, performance, and security.

Requirements:

• Level 0:
  • 3+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
• Level 1:
  • 7+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 11 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 2:
  • 10+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 14 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 3:
  • 15+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional experience may be substituted for a bachelor's degree, for a total of 20 years.
  • DoD 8570 compliance with IAT Level I or higher.
• US citizenship and an active TS/SCI with polygraph security clearance required