Systems Administrator

Express Network, A Legal Support Network Co.; Los Angeles (CA); Sur place; USD 80 000 - 90 000; Plein temps

Résumé du poste

Express Network, A Legal Support Network Co. in Los Angeles seeks an experienced Systems Administrator to own and support our core IT infrastructure across cloud, network, endpoints, and enterprise applications.

This hands-on role requires deep expertise in Microsoft Azure, Microsoft 365, networking, security, and end-user support systems. The successful candidate will administer Azure environments, manage 365 services, and lead implementation of new software and hardware, while maintaining

Qualifications

• 5+ years of experience in a Systems Administrator or Infrastructure Engineer role.
• Strong, hands-on expertise with Microsoft Azure (required).
• Strong experience administering Microsoft 365.
• Proven experience supporting network infrastructure, including Ubiquiti and SonicWall.
• Experience administering Jira Service Management or similar ITSM/helpdesk tools.
• Demonstrated experience implementing software and hardware solutions end-to-end.
• Strong troubleshooting, documentation, and communication skills.

Responsabilités

• Administer and support Microsoft Azure environments, including VMs, storage, networking, identity, and security.
• Manage Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, Teams, and Intune.
• Provide infrastructure support across cloud and on-prem systems, ensuring availability, performance, and security.
• Configure, manage, and troubleshoot network infrastructure (Ubiquiti switches/APs; SonicWall firewalls).
• Implement and maintain endpoint protection and device management across Windows environments.
• Administer and operate Jira Service Management, including workflows, queues, SLAs, and reporting.
• Lead or participate in the implementation of new software and hardware; maintain runbooks and diagrams.

Connaissances

Troubleshooting

Documentation

Communication

Formation

Azure certifications (AZ-104, AZ-305)

Outils

Microsoft Azure

Microsoft 365

Jira Service Management

PowerShell

Ubiquiti

SonicWall

Description du poste

Express Network, A Legal Support Network Co. provided pay range

This range is provided by Express Network, A Legal Support Network Co.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

We are seeking a highly skilled Systems Administrator to own and support our core IT infrastructure across cloud, network, endpoints, and enterprise applications. This role is hands‑on and requires deep expertise in Microsoft Azure, Microsoft 365, networking, security, and end‑user support systems. The ideal candidate is a strong problem solver who can both maintain existing environments and lead the implementation of new software and hardware solutions.

Key Responsibilities

• Administer and support Microsoft Azure environments, including virtual machines, storage, networking, identity, and security
• Manage and support Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, Teams, and Intune
• Provide infrastructure support across cloud and on‑prem systems, ensuring availability, performance, and security
• Configure, manage, and troubleshoot network infrastructure, including:
  • Ubiquiti switches and wireless access points
  • SonicWall firewalls (VPNs, security policies, monitoring)
• Implement and maintain endpoint protection and device management solutions across Windows environments.
• Administer and operate the Jira Service Management / Helpdesk platform, including workflows, queues, SLAs, and reporting
• Serve as an escalation point for complex technical issues and outages
• Lead or participate in the implementation of new software and hardware, including evaluation, deployment, testing, and documentation
• Maintain system documentation, network diagrams, and operational runbooks
• Collaborate with vendors, MSPs, and internal stakeholders as needed
• Ensure systems align with security best practices and compliance requirements

Required Qualifications

• 5+ years of experience in a Systems Administrator or Infrastructure Engineer role
• Strong, hands‑on expertise with Microsoft Azure (required)
• Strong experience administering Microsoft 365
• Proven experience supporting network infrastructure, including Ubiquiti and SonicWall
• Experience managing endpoint protection and device management
• Experience administering Jira Service Management or similar ITSM/helpdesk tools
• Demonstrated experience implementing software and hardware solutions end‑to‑end
• Strong troubleshooting, documentation, and communication skills

Preferred Qualifications

• Azure certifications (AZ-104, AZ-305, or similar)
• Experience with hybrid cloud environments
• Familiarity with scripting or automation (PowerShell preferred)
• Experience working in growing or fast‑paced environments

Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industries

Legal Services