Systems Administrator

Corporate-Traffic-Logistics; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Match

Job summary

Corporate Traffic is seeking a hands-on Systems Administrator to keep our Jacksonville offices and national teams running smoothly. You will own day-to-day IT operations, work with technology vendors, and help roll out tools used to move freight. Reports to the Director of Technology.

Location on-site in Jacksonville, FL with occasional travel for branch setups. You will manage access, devices, licenses and policies across Microsoft 365, Entra ID and Intune, plus provide remote support for users

Qualifications

• Degree in IT or related field or equivalent hands-on experience.
• Experience with Windows, Microsoft 365, networking basics and VPN.
• Ability to own problems to resolution and document steps taken.

Responsibilities

• Own the help desk and close tickets for on-site and remote users.
• Onboard/offboard employees, including access removal.
• Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and policies.
• Support Azure resources, including certificate renewals, VPN and app service restarts.
• Support TruckMate users (RDP, VPN, printing) and escalate to TMS vendor as needed.
• Be the day-to-day contact for MSPs and other vendors.
• Manage software licenses and seats and prune unused ones.
• Maintain RingCentral and Brivo building access.
• Set up workstations, conference rooms and equipment; assist with branch moves.
• Maintain system inventory and ownership records; test and roll out new systems.
• Document procedures and ensure knowledge transfer.

Skills

Windows OS

Microsoft 365

Entra ID

Intune

VPN

Networking basics

Documentation

Vendor management

Help desk

Remote support

Education

Bachelor's degree in IT or related field

Tools

Entra ID

Intune

Azure

VPN software

RingCentral

Brivo

TruckMate

Microsoft 365 Admin Center

Job description

Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology.

What you'll do

• Own the help desk: triage, troubleshoot and close tickets for on-site and remote users
• Onboard and offboard employees, including same-day access removal when someone leaves
• Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies
• Support Azure resources, including certificate renewals, VPN and app service restarts
• Support TruckMate users (remote desktop, VPN, printing) and elevate to our TMS vendor when needed
• Be the day-to-day contact for our managed service provider and other technology vendors
• Manage software licenses and seats, and remove what we don't use
• Maintain the RingCentral phone system and Brivo building access
• Set up workstations, conference rooms and equipment, and help with branch office moves and setups
• Keep our system inventory current: what we run, who owns it, and who supports it
• Help test and roll out new systems
• Write down how things are done so the next person isn't starting from zero

Must have

• A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
• Working knowledge of Windows, Microsoft 365, networking basics and VPN
• Eager to learn and comfortable owning a problem until it's fixed
• Clear writing and a habit of documenting your work

Nice to have

• Entra ID (Azure AD), Intune or Azure experience
• Experience working with outside vendors
• Experience in logistics or with a TMS
• CompTIA A+, Network+, or a Microsoft 365 certification

Location and travel

On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.

Employee Benefits

• Paid Time Off
• Medical, Dental, Vision and Supplemental Life Insurance
• Company-paid Group Life Insurance
• Short & Long-Term Disability
• 401(K) with Company Match