Systems Administrator

Peraton; Honolulu (HI); On-site; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s CAEIO program in Hawaii. The role provides IT Operations and Maintenance for hardware, software, and platforms powering consular applications and systems worldwide.

You will ensure the stability, security, and performance of mission-critical systems, working a first shift from 7:30am to 4pm at the Prince Kuhio Federal Building in Honolulu.

Qualifications

• Windows-based enterprise environment experience.
• Experience administering Active Directory.
• Experience with ITSM/ticketing systems (ServiceNow or Remedy).

Responsibilities

• Install, configure, and maintain Windows workstations and servers.
• Manage Active Directory accounts, groups, and access controls.
• Oversee SCCM, vSphere, and SQL environments.
• Perform backups and restores, ensuring data integrity.
• Log incidents in ServiceNow and coordinate with ISSOs.

Skills

Windows Server

Active Directory

Troubleshooting

IT Service Management

ServiceNow

Education

Bachelor's degree

Master's degree

Associate degree

High School Diploma

Tools

ServiceNow

Remedy

vSphere

SQL

SCCM

Job description

Responsibilities

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The SA provides IT Operations and Maintenance (O&M) support for the hardware, software, and platforms that power consular applications and systems across U.S. Passport Offices and Agencies. This role ensures the stability, security, and performance of mission-critical systems serving U.S. citizens worldwide.

Core Work Schedule: First shift, approximately 7:30am – 4pm, Monday‑Friday. Exact hours to be established by site lead.

Location: Prince Kuhio Federal Building at 300 Ala Moana Boulevard, Room I‑330, Honolulu, HI 96850

Day to Day Roles and Responsibilities:

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems to ensure operational reliability and performance.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases—including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
• Perform data and system backups, restores, and ongoing management of IT infrastructure to ensure data integrity and system availability.
• Coordinate and implement hardware/software upgrades, replacements, and decommissioning activities with minimal service disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
• Monitor and remediate vulnerabilities, ensuring compliance with Microsoft Defender and Department of State cybersecurity standards.
• Document configurations, system changes, and performance trends, maintaining accurate technical and topology documentation.
• Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs to ensure secure, compliant, and efficient IT operations.
• Manage inventory of peripherals and support devices, including tracking asset transfers, maintaining accurate documentation, and ordering/replenishing supplies to ensure operational readiness.

Qualifications

Basic Qualifications:

• Bachelors degree and 5 years of experience or a Masters degree and 3 years of experience or an Associates degree and 7 years of experience or a High School Diploma/Equivalent and 9 years of experience.
• U.S. citizenship and active SecretGovernment Security Clearance.
• Experience as a systems administrator or in a similar role in a Windows-based environment.
• Experience supporting and administering Windows-based enterprise environments, including desktop and server systems.
• Experience performing systems administration functions, including configuration, troubleshooting, software installation, patching, and maintenance of IT infrastructure.
• Experience administering Active Directory, including user accounts, security groups, permissions, and access management.
• Experience supporting enterprise hardware, peripherals, and end‑user computing environments.
• Experience utilizing IT service management/ticketing systems such as ServiceNow or Remedy.

Preferred Qualifications:

• Knowledge of NTFS and share permissions; distribution/security group management.
• Knowledge of DHCP, Print Server and Exchange/O365 management.
• Knowledge and understanding of Cisco switching and routing technologies.
• Experience with ServiceNow or Remedy Ticket Management System.
• Experience with IBML Scanner Appliances.
• Active Directory – Users and Computers
• Experience with Intermec PM43 Label Printers.
• CompTIA A+, Network+, and/or Security+ Certifications.

Peraton Overview

Peraton is a next‑generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.