Systems Administrator

Sure Secure Solutions, LLC; Hampton (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life insurance

Paid time off

401(k) Retirement plan

Job summary

Sure Secure Solutions, LLC is seeking a Systems Administrator to support NASA Langley Research Center in Hampton, Virginia. The role focuses on IT systems support across Linux, Mac, and Windows platforms within engineering and laboratory environments.

Key duties include end-user support, backup management, security patching, storage management, and developing system documentation. A Bachelor’s degree with 4 years of related experience is required, with strong communication skills and the ability

Qualifications

• Bachelor’s degree and 4 years of prior relevant experience.
• Advanced systems administration experience with exposure to Linux, Mac, and Windows.
• Scripting and command-line experience.
• Experience performing system backups.
• Self-directed with the ability to work independently and satisfy customer needs with minimal day-to-day direction.
• Ability to work effectively both independently and within a team environment.
• Ability and willingness to communicate technical tasks and concepts to others.
• Strong communication and customer-relations skills.
• Good documentation skills. Understanding of IT security best practices.
• Understanding of storage systems, including SAN, NAS, RAID, NFS, LUNs.
• Understanding of basic networking concepts.

Responsibilities

• Provide end-user support for Linux, Mac, and Windows workstations; install and configure complex software; monitor, analyze, and correct system issues; maintain backups; resolve security issues like patching, risk analysis, and security plans.
• Assist with monitoring and management of storage systems.
• Perform Linux and Windows server administration.
• Provide end-user support by tracking and resolving issues via ticketing system.
• Develop and maintain system documentation.
• Evaluate and manage software/hardware solutions.
• Ensure data recovery through backups and archive operations.
• Support media management and offsite storage services.
• Develop and promote standard operating procedures.
• Conduct routine hardware/software audits of workstations and servers.
• Ensure compliance with standards and configuration guidelines.
• Maintain OS/hardware/software configuration documentation.

Skills

Linux

Mac

Windows

Scripting/CLI

Backups

Independent work

Teamwork

IT security basics

Storage systems

Networking basics

Documentation

Education

Bachelor’s degree

Job description

Job Overview:

Sure Secure is seeking a Systems Administrator to support the Engineering Directorate at NASA Langley Research Center in Hampton, Virginia.

The role provides IT systems support within engineering and laboratory environments and requires advanced systems administration experience across Linux, Mac, and Windows platforms.

Key Responsibilities:

• Provide end-user support for Linux, Mac, and Windows workstations. Install and configure complex scientific software packages. Proactively monitor, analyze, and correct system issues. Maintain system backups. Resolve system security issues, including:
  • Security patching
  • Risk analysis
  • Security plans
• Assist with monitoring and management of storage systems.
• Perform Linux and Windows server administration.
• Provide end-user support by tracking and resolving issues through a ticketing system.
• Develop and maintain system documentation.
• Evaluate, implement, and manage appropriate software and hardware solutions.
• Ensure data and media recoverability through scheduled system backups and database archive operations.
• Support media management through internal procedures or offsite storage and retrieval services.
• Develop and promote standard operating procedures.
• Conduct routine hardware and software audits of workstations and servers.
• Ensure compliance with established standards, policies, and configuration guidelines.
• Develop and maintain comprehensive operating-system hardware/software configuration documentation and libraries.

Required Qualifications:

• Bachelor’s degree and 4 years of prior relevant experience.
• Advanced systems administration experience with exposure to:
  • Linux
  • Mac
  • Windows
• Scripting and command-line experience.
• Experience performing system backups.
• Self-directed with the ability to work independently and satisfy customer needs with minimal day-to-day direction.
• Ability to work effectively both independently and within a team environment.
• Ability and willingness to communicate technical tasks and concepts to others.
• Strong communication and customer-relations skills.
• Good documentation skills. Understanding of IT security best practices.
• Understanding of storage systems, including:
  • SAN
  • NAS
  • RAID
  • NFS
  • LUNs
• Understanding of basic networking concepts.

Desired Skills:

• Existing Public Trust clearance. Previous NASA experience. Experience supporting research computing operations environments. Enterprise virtualization experience, particularly:
  • VMware ESXi
  • VMware vCenter
• Hybrid cloud implementation and cloud migration experience. Kubernetes implementation and security configuration experience. Experience developing Ansible playbooks collaboratively using Git or GitLab repositories. Relevant certifications/training, including:
  • Red Hat Certified System Administrator (RHCSA)
  • Red Hat Certified Engineer (RHCE)
  • CISSP
  • CompTIA Security+
  • CompTIA Server+
  • Microsoft Certified: Windows Server Hybrid Administrator
  • AWS certifications such as Solutions Architect or SysOps Administrator
  • Microsoft Azure certifications such as Azure Administrator Associate or DevOps Engineer Expert.

Sure Secure Solutions is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment contingent upon successful completion of a background investigation.

At Sure Secure Solutions we have an enjoyable working environment, offering competitive benefit packages and surrounded with professionals who have the subject matter expertise to develop innovative, cutting-edge business solutions in an ever-evolving technology landscape. The benefits include Dental Insurance, Vision Insurance, Life insurance, Long and short-term disability, Paid time off, 401(k) Retirement plan. More specific information on benefits eligibility will be provided as part of the interview process.

This is a full-time Role. U.S. citizenship is required. All candidates must be able to obtain a Public TrustClearance (PTC).