SYSTEMS ADMINISTRATOR

Gfoat; Coppell (TX); On-site; USD 83,000 - 120,000; Full time

Job summary

The City of Coppell is seeking a Systems Administrator with strong Microsoft Azure and M365 experience to support and grow a hybrid IT infrastructure serving City services.

You will work with Active Directory, virtualization, backup and recovery, and public safety technology. CJIS certification is required; collaboration with teams and partners is essential for reliable, secure operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field; an equivalent combination of education, training, and experience may be considered.
• Three (3) years of progressively responsible experience in systems administration, IT infrastructure, or a related technology environment.
• Experience administering and supporting a combination of on‑premises, cloud, and/or hybrid infrastructure, including Azure, M365, AD, virtualization, networking, and backup/recovery.
• Experience troubleshooting system and infrastructure issues, performing routine maintenance and upgrades, and supporting security and reliability.
• Experience collaborating with technical teams, users, vendors, or partners to support technology needs.

Responsibilities

• Support and maintain City IT infrastructure across on‑premises, cloud, and hybrid environments.
• Manage Azure, Microsoft 365, Active Directory, virtualization, backup and recovery.
• Collaborate with technical teams and vendors to meet service requirements and respond to incidents.
• Ensure security, availability, and reliability of technology environments.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Microsoft Azure

Microsoft 365

Active Directory

Virtualization

Backup & Recovery

Networking

VMware

Nutanix

Job description

Your Expertise. Our Infrastructure. One Connected City.

The City of Coppell is seeking a Systems Administrator with strong technical experience in Microsoft Azure and M365, who is eager to learn, contribute, and grow within a broader technology environment.

You’ll collaborate with a team to support the systems that drive City services, including Azure, M365, Active Directory, hybrid infrastructure, virtualization, backup and recovery, enterprise systems, and public safety technology. While you may have specialized expertise in certain areas, there are opportunities for cross-training, knowledge sharing, and expanding your capabilities within the Systems Administration function.

At Coppell, technology is not just about systems; it’s about the people who rely on them. We seek someone who approaches technical challenges with curiosity, works well with others, and understands that providing responsive, reliable service to our internal customers ultimately supports the community we serve.

Bring your knowledge, be prepared to learn what you don’t, and help us deliver technology for Coppell!

Schedule Commitment

Regular attendance is an essential function of this role. The Systems Administrator typically works Monday-Friday, 8:00 AM–5:00 PM, with additional hours as needed for system maintenance, upgrades, troubleshooting, or critical incidents. Occasional evening, weekend, or on‑call availability may be required to support business continuity and maintain the stability and security of the City’s IT infrastructure.

Pay Plan

This opportunity is exempt and on Pay Grade #20. The full Pay Grade Range is shown for growth and development opportunities within the grade. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity.

Hiring Rate: $82,676-$101, 274

Min: $82,676 ($39.75)

Mid: $101, 274 ($48.69)

Max: $119,872 ($57.63)

The City of Coppell Systems Administrator is required to be CJIS certified. Employees must meet the requirements for CJIS access.

Experience

Required

• Bachelor’s degree in Computer Science, Information Technology, or a related field; an equivalent combination of relevant education, training, and experience may be considered.
• Three (3) years of progressively responsible experience in systems administration, IT infrastructure, or a related technology environment.
  • Experience administering and supporting a combination of on‑premises, cloud, and/or hybrid infrastructure, including areas such as servers, virtualization, storage, Microsoft Azure, Microsoft 365, networking, and backup and recovery solutions.
  • Experience troubleshooting system and infrastructure issues, performing routine system maintenance and upgrades, and supporting the availability, security, and reliability of technology environments.
  • Experience working collaboratively with technical teams, users, vendors, or other partners to support organizational technology needs.

Preferred

• Microsoft Certified: Azure Administrator Associate.
• Microsoft certifications related to security, compliance, identity, or Microsoft 365 administration.
• VMware Certified Professional (VCP), Nutanix Certified Professional (NCP), or comparable virtualization certification.
• CompTIA Security+ or comparable security certification.
• Additional certifications related to cloud, infrastructure, networking, security, or systems administration