System Administrator

Manhattan College

New York (NY)

In loco

USD 85.000 - 120.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

Manhattan College seeks a System Administrator to ensure the 24x7 operation of campus server systems, support the Moodle LMS, and administer Microsoft 365, Active Directory, and Entra ID. You will develop scripts to automate provisioning and reporting, and collaborate with ITS colleagues to enhance security, reliability, and compliance of the university's systems.

The role requires strong problem solving, documentation, and communication skills, with experience in Intune, KACE, and

Competenze

Bachelor's or Master’s degree in Computer Science, Computer Engineering, or related field or equivalent experience.
Strong background in Microsoft 365 administration and Active Directory / Entra ID.
Experience imaging and deploying classroom and lab workstations.
Scripting experience with PowerShell, Python, Bash, or similar.
Familiarity with Moodle LMS and enterprise endpoint management.

Mansioni

Ensure 24x7 availability, performance, and security of university server systems.
Provision and upgrade systems in physical and virtual environments.
Develop and maintain scripts to automate provisioning and reporting.
Manage endpoint configuration and software deployment via Intune and KACE.
Support Moodle uptime, upgrades, and authentication with directory services.
Collaborate with ITS teams to ensure security, reliability, and compliance.

Conoscenze

Systems administration

Identity & access management

Microsoft 365 administration

Endpoint management

Scripting & automation

Security monitoring

Backup & continuity

Documentation

Communication

Problem solving

Formazione

B.S. or M.S. in Computer Science / related field

Equivalent relevant experience

Strumenti

Microsoft Intune

KACE

Moodle

Active Directory

Microsoft Entra ID

PowerShell

Python

SQL/NoSQL databases

Descrizione del lavoro

Position Reports To: Chief Information Security Officer (CISO)

The System Administrator is responsible for the 24x7 operation of Manhattan University’s server systems and provides technical and application support to the University community. This position assists in designing, implementing, supporting, and optimizing campus systems, including Microsoft 365, Active Directory, Microsoft Entra ID, and the Moodle Learning Management System.

The System Administrator identifies incidents and events, analyzes problem trends, oversees the management and resolution of issues, monitors system status, correlates events, and interprets alarm diagnostics and incident trends. This position troubleshoots and resolves issues within the scope of ITS-supported services and performs proactive activities that improve the overall operation of production services.

Additionally, the System Administrator manages endpoint configuration and software deployment through Microsoft Intune and KACE, maintains standardized images for classroom and computer lab workstations, and develops scripts that automate provisioning, administration, and reporting. The position works closely with the Chief Information Security Officer and the Database Administrator to ensure the security, reliability, and compliance of the University’s systems environment.

General

Collaboration with faculty, researchers, administrators, and ITS colleagues to resolve technical issues and meet project objectives.
Maintain accurate technical documentation and standard operating procedures.
Stay current with emerging technologies and best practices in systems administration.
Perform other related tasks to support the broader enterprise systems as assigned.

Systems & Server Administration

Ensure the 24x7 availability, performance, and security of all University server systems.
Provision new systems from the ground up in both classic and virtualized environments.
Plan and successfully implement system upgrades, patches, and configuration changes.
Implement hardware and software upgrades or changes as needed.
Monitor system status, correlate events, diagnose alarms, and analyze incident trends.
Determine root cause and business impact quickly, and resolve issues to minimize disruption to University operations.

Identity & Microsoft 365 Administration

Ensure the overall health and security of the University’s Active Directory and Microsoft Entra ID environment.

Endpoint & Lab Computer Management

Manage endpoint configuration, compliance, and application deployment through Microsoft Intune and the Company Portal.
Build, maintain, and deploy standardized system images and software packages for classroom and computer lab workstations using KACE and related tools.
Maintain software inventories, deployment schedules, and lab configurations aligned with academic department requirements.
Coordinate with academic departments to ensure lab and classroom systems are ready in advance of each term.

Learning Management System Support

Ensure the overall health, performance, and security of the Moodle Learning Management System.
Support Moodle upgrades, integrations, and authentication with University directory services.

Automation, Security & Continuity

Develop and maintain scripts to automate administrative tasks, provisioning, and reporting.
Mine logs to discover meaningful information and trends, and support the Chief Information Security Officer in security monitoring and investigation.
Design and implement backup strategies for University systems.
Support business continuity and disaster recovery planning for server and systems operations.

Reporting & Collaboration

Develop reports and analysis to support institutional initiatives, goals, planning, and objectives.
Maintain technical documentation, configuration standards, and system records.
Collaborate with the Chief Information Security Officer, Database Administrator, and other ITS teams on shared initiatives.

Perform other duties as assigned.

B.S. or M.S. in Computer Science, Computer Engineering, a related field, or equivalent relevant experience.
Background in Microsoft 365 administration and Active Directory / Microsoft Entra ID.
Experience with Microsoft Intune, the Company Portal, and enterprise endpoint management.
Experience imaging and deploying classroom and computer lab workstations.
Scripting experience with PowerShell, Python, Bash, or an equivalent language.
Working knowledge of SQL and NoSQL databases.
Knowledge of Moodle Learning Management Systems.
Strong analytical, troubleshooting, organizational, and communication skills, with the ability to work effectively with both technical and non-technical audiences.

Key Competencies

Systems and server administration.
Identity and access management.
Microsoft 365 administration.
Endpoint management and workstation imaging.
Scripting and automation.
Technical troubleshooting and root cause analysis.
Security awareness and log analysis.
Backup, recovery, and business continuity.
Documentation and configuration standards.
Reporting and data analysis.
Communication with diverse campus stakeholders.
Collaboration and teamwork.
Problem-solving and decision-making.

Preferred

Background in Linux system use and administration.
Experience with KACE Systems Management and Systems Deployment appliances.
Background in one or more of the following: Java, PERL, Python, PHP, Apache, MySQL.
Windows and Linux server management, including shell scripting.
Group Policy and Intune configuration profile design for managed lab, faculty, and staff endpoints.
Knowledge of DNS, DHCP, PXE, and NFS.
Server services such as DNS, DHCP, NFS, Print, IIS, RDS, WDS, WSUS, and Hyper-V.
Web and database servers, including Microsoft SQL Server, Apache, and Nginx.