Systems Admin Intern: Research IT & Security

Penn State University; State College (Centre County); On-site; USD 17,000 - 25,000; Part time

Job summary

Penn State University’s Applied Research Laboratory, Information Technology Services, seeks undergraduate students to support a variety of IT environments, systems, and servers. You will assist with administration, troubleshooting, and upgrades while contributing to documentation and user support.

The role emphasizes communication, technical writing, and hands-on tasks in Windows and Linux, with up to 20 hours per week during academic terms and more in summer. U.S.

Qualifications

• Excellent communication, customer service, technical writing, and organizational skills.
• Experience in end-user technical support; networking; diagnosing and resolving computing issues; installing, configuring, maintaining, upgrading and supporting technical hardware and software; OS and software patching; documentation and technical writing.

Responsibilities

• Administer, install and troubleshoot technical components
• Perform maintenance tasks and make configuration changes to address customer needs
• Schedule, install and test systems upgrades
• Vulnerability remediation
• Networking tasks
• End-user technical support
• Documentation and technical writing

Skills

Communication skills

Customer service

Technical writing

Organizational skills

Education

Undergraduate student (CS/CE or related)

Tools

Windows

Linux

Job description

Penn State University’s Applied Research Laboratory, Information Technology Services, seeks undergraduate students to support a variety of IT environments, systems, and servers. You will assist with administration, troubleshooting, and upgrades while contributing to documentation and user support.

The role emphasizes communication, technical writing, and hands-on tasks in Windows and Linux, with up to 20 hours per week during academic terms and more in summer. U.S.