System Technician I — IT Support & End-User Tech

Valley-Wide Health Systems; Alamosa (CO); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Free Health Insurance

MASA Air Ambulance

Life, LTD, STD

Retirement Match

Health, Dental, Vision

Paid Leave: Vacation/Sick/Holidays

Job summary

Valley-Wide Health Systems, Inc. in Alamosa, CO is seeking a detail-oriented System Technician to support end-user computing, printers, phones, and applications, ensuring reliable, secure IT operations across our facilities.

Level I/II roles offer growth with hands-on troubleshooting, AD and security tasks, and site travel to support 34 rural service sites. Competitive benefits and mission-driven work in a non-profit health system.

Qualifications

• Level I: Associate's degree in computer technology or 1-2 years of related experience.
• Level I: Strong knowledge of workstation operating systems and peripherals.
• Level I: Customer service experience with ability to support end users.
• Level II: Associate's degree in computer technology and 2-4 years of network/system support experience.
• Level II: Advanced troubleshooting skills across systems and infrastructure.
• Level II: Experience with Active Directory, security concepts, and network support preferred.

Responsibilities

• Provide day-to-day support for workstations, printers, phones, and end-user applications.
• Respond to help desk requests and troubleshoot technical issues.
• Maintain and update computer equipment and peripherals.
• Support printing, scanning, and faxing functionality.
• Assist with hardware connectivity, including video conferencing and clinical devices.
• Perform routine maintenance and ensure systems are secure and protected.
• Maintain documentation for systems, processes, and support activities.
• Travel to Valley-Wide sites as needed.

Skills

End-user support

Customer service

Troubleshooting

Documentation

Travel to sites

Education

Associate's degree in computer technology

Tools

Active Directory

Security concepts

Network configurations

Job description

Valley-Wide Health Systems, Inc. in Alamosa, CO is seeking a detail-oriented System Technician to support end-user computing, printers, phones, and applications, ensuring reliable, secure IT operations across our facilities.

Level I/II roles offer growth with hands-on troubleshooting, AD and security tasks, and site travel to support 34 rural service sites. Competitive benefits and mission-driven work in a non-profit health system.