System Supervisor, Gas Control (Rotating Shifts Required)

Eversource; Westborough (MA); On-site; USD 114,000 - 127,000; Full time

Job summary

Eversource in Massachusetts is seeking a Gas Control System Supervisor to oversee 24/7 gas distribution operations, monitor SCADA, and ensure safe, reliable flows and pressures in compliance with CRM policies.

You will authorize field work, direct responses to alarms, coordinate LNG plant activities, and maintain operator qualifications while working 12‑hour rotating shifts that include nights, weekends, and holidays.

Qualifications

• Five or more years of related operational/managerial experience.
• Bachelor’s Degree in Engineering or equivalent Business-related discipline preferred or equivalent experience.
• Must possess excellent communication skills and the ability to read mapping systems. GIS knowledge is a plus.

Responsibilities

• Monitors and operates gas distribution systems within prescribed limits.
• Provides 24/7 authorization to proceed for qualified work.
• Directs personnel to respond to SCADA alarms and to make system changes.
• Ensures CRM compliance and coordinates with field teams and LNG plants.
• Maintains Operator Qualifications and CRM System Operation Qualifications.

Skills

Gas system operations

Communication skills

Read maps

GIS

Microsoft Office

Education

Bachelor's Degree in Engineering or equivalent

Tools

GIS

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. This position reports directly to the Senior Supervisor Gas Control. The Gas Control System Supervisor operates and monitors the Massachusetts and Connecticut natural gas distribution systems on a 24/7 basis under the Eversource Control Room Management Plan (CRM). These activities provide a safe and reliable supply of natural gas to customers by operating the distribution systems within the limits of applicable Federal, State, and Company codes and standards.

Essential Functions

The Gas Control System Supervisor is the ‘System Quarterback’, independently responsible for providing oversight, authorization to proceed, and supervision for the gas system, ensuring safe and reliable flows, pressures, volumes, odorization rates, and other specified parameters while operating the Company Supervisory Control and Data Acquisition System (SCADA). These 24/7 shift duties are performed with personal accountability and system responsibility under the Eversource Control Room Management (CRM) plan 49 CFR 192.631 policies and procedures and while providing reasonable suspicion and fitness for duty assessments of co-workers and on‑call field personnel who are working on system after hours.

Position Responsibilities

• Monitors and operates the gas distribution systems within prescribed limits.
• Provides 24/7 authorization to proceed for OM 140 qualified work.
• Has authority to direct personnel to respond to SCADA alarms.
• Has authority to direct personnel to make system changes.
• Responsible for executing and directing OM 441 SCADA Point-to-Point procedure.
• Reports Abnormal Operating Conditions to appropriate personnel in accordance with CRM Forecasts and dispatches LNG for the three Eversource LNG Plants.
• Directs LNG Plant personnel to cool down, send‑out, and secure the vaporization process.
• Monitors LNG activity that could impact system operations.
• Monitors daily system supply requirements and advises the Gas Supply department of load and weather changes.
• Provides volume checks and variances for Firm and Transportation supply nominations using the pipeline EBBs.
• Coordinates field maintenance activities with Field Work Coordinators and other field personnel.
• Provides clearance for Pipeline Company personnel making system adjustments and repairs as well as entering and exiting Eversource and Pipeline Company shared facilities.
• Logs all pertinent shift activity in electronic log book and performs shift turnover per CRM.
• Coordinates Gas Control emergency response activity in accordance with CRM requirements.
• Reviews all reports and logs provided by the SCADA system daily.
• Ensures field personnel follow CRM based procedures to include point‑to‑point verifications, three‑part communication, and response to system alarms.
• Contacts after hour support personnel to include, but not limited to I&R, SCADA, IT, LNG, System Analysis, Eversource Communications, and Telecommunication Companies.
• Performs Technician Call Outs for I&R and LNG personnel.
• Maintains Eversource Federally Mandated Operator Qualifications and CRM System Operation Qualifications.
• Participates in the Company’s Performance Review Program and Field Training opportunities in respective states.
• Perform other business required tasks.

Candidate Requirements

Candidates must acknowledge that they can meet the requirement of having off‑duty time sufficient to achieve eight (8) hours of continuous sleep between shifts and that failure to meet this requirement will result in their disqualification from being considered for this position.

Qualifications

Technical Knowledge/Skill: Requires a high degree of technical knowledge in natural gas transmission, distribution system configuration, and gas regulator station/SCADA system operations. Must possess excellent communication skills. Ability to read mapping systems. Understanding of gas pressure and flow relationships, remote telemetering and control, LNG operations, applicable Federal and State codes, GIS. Ability to use Microsoft Office.

Education: Bachelor’s Degree in Engineering or equivalent Business‑related discipline preferred or equivalent experience.

Experience: Five (5) or more years related work experience in an operational/managerial environment.

Licenses & Certifications: None

Working Conditions

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non‑safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. Must be available to work emergency storm assignment as required. Must be available to travel between MA/CT/NH as necessary. Work is performed primarily in an office environment which involves sitting, standing, and general movement throughout the office area. The Gas Control System Supervisor works a 12‑hour rotating shift which also includes nights, weekends, and holidays.

Mental Aspects: Must have excellent work management, prioritization skills, and the ability to communicate between multiple departments and companies.

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Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross‑functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $113,990.00-$126,650.00

Worker Type: Regular Number of Openings: 1

Emergency Response: Responding to emergency situations to match customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

About the Company

VEVRRA Federal Contractor Who we are: Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.