System Solutions Engineer

Securitas USA; San Jose (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation, Holidays, and Sick Time

Job summary

Securitas USA is seeking a Systems Solutions Engineer in San Jose, CA to design, implement, configure, and support integrated security solutions including access control, video management, and identity management. The role collaborates with stakeholders and technical teams to deliver scalable security architectures.

The ideal candidate will have strong technical expertise in security technologies, systems integration, data analysis, and enterprise solution architecture, plus excellent project

Qualifications

• Bachelor's degree or equivalent in a related field.
• Minimum 5 years of experience supporting enterprise security systems.
• Strong understanding of security technologies, system integrations, databases, and software applications.
• Experience with SQL, relational databases, data validation, and reporting tools.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong communication and stakeholder management skills.

Responsibilities

• Design, implement, and support enterprise security solutions including access control and video management.
• Gather requirements from stakeholders and translate into functional designs.
• Configure, maintain, and troubleshoot security platforms, databases, and integrations.
• Develop reporting dashboards and data analysis tools to support decisions.
• Coordinate with vendors and internal teams through project lifecycles.
• Perform system analysis and issue resolution for security technologies.
• Create technical documentation and SOPs.
• Deliver technical training and knowledge transfer sessions.

Skills

Communication

Stakeholder management

Analytical thinking

Project management

Problem-solving

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Security Technology, or related field

Tools

SQL

Relational databases

APIs

Data migration

Cloud technologies

Enterprise architecture

Job description

Position Summary

The Systems Solutions Engineer is responsible for designing, implementing, configuring, and supporting integrated security solutions, including access control, video management, identity management, databases, and enterprise applications. This role collaborates with stakeholders, technical teams, and clients to develop solutions that improve operational effectiveness, enhance security, and support strategic initiatives.

The ideal candidate will possess strong technical expertise in security technologies, systems integration, data analysis, and enterprise solution architecture, along with excellent project management and stakeholder engagement skills.

Essential Functions

• Design, implement, and support enterprise security solutions, including access control, video management, identity management, and related technologies.
• Gather business and technical requirements from stakeholders and translate them into functional system designs and implementation plans.
• Configure, maintain, and troubleshoot security platforms, databases, applications, and integrations.
• Support the deployment, testing, commissioning, and optimization of physical security technologies.
• Partner with business, operations, IT, and engineering teams to develop scalable and sustainable security solutions.
• Perform system analysis, root-cause investigation, and issue resolution for security-related technology challenges.
• Create and maintain technical documentation, process flows, standard operating procedures, and system specifications.
• Develop reporting, dashboards, and data analysis tools to support operational and business decision-making.
• Support software upgrades, system migrations, security enhancements, and ongoing maintenance activities.
• Coordinate with vendors, contractors, and internal teams throughout project lifecycles.
• Conduct user acceptance testing (UAT), functional testing, and validation activities for new system deployments and enhancements.
• Deliver technical training and knowledge transfer sessions to end users and operational teams.
• Ensure compliance with organizational security standards, policies, and best practices.

Preferred Qualifications

• Experience with enterprise physical security systems, including: Lenel OnGuard
• CCURE 9000
• Genetec
• AMAG
• Avigilon
• Alert Enterprise
• Experience with identity and access management solutions.
• Hands-on experience with system integrations, APIs, and data migration projects.
• Knowledge of cloud technologies, databases, and enterprise application architecture.
• Familiarity with Agile, Scrum, or SAFe methodologies.
• Experience leveraging AI-enabled tools and automation technologies to improve workflows and operational efficiency.
• Professional certifications related to physical security, project management, or systems engineering are preferred.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Security Technology, or a related field, or equivalent combination of education and experience.
• Minimum 5 years of experience supporting enterprise security systems, technical program management, systems engineering, business analysis, or related technical disciplines.
• Strong understanding of security technologies, system integrations, databases, and software applications.
• Experience with SQL, relational databases, data validation, and reporting tools.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to work independently with minimal supervision.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) with Company Match
• Paid Vacation, Holidays, and Sick Time
• Employee Assistance Program
• Professional Development and Training Opportunities
• Educational Assistance Programs
• Career Growth Opportunities