System Solutions Engineer

AMAX; Iowa; On-site; USD 85,000 - 110,000; Full time

Job summary

AMAX is seeking a System Solutions Engineer to design and implement complex IT infrastructure for customer requirements in Iowa. You will collaborate with sales to tailor technical solutions and deliver compelling pre-sales demonstrations.

You will perform on-site installations, provide support, create documentation, and work with internal teams to resolve issues. Strong communication and Linux/scripting skills are a plus.

Qualifications

• Bachelor's degree in CS/EE or related field.
• Experience with server products, CPU/GPU, storage, and networking.
• Knowledge of the latest x86 server architectures.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience in the server industry.
• Linux and scripting language ability preferred.

Responsibilities

• Design and implement complex IT infrastructure solutions based on customer requirements.
• Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
• Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
• Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
• Perform on-site installations, repairs, and maintenance of hardware and software products.
• Communicate with customers to understand their technical issues and provide timely and effective solutions.
• Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
• Collaborate with internal teams to elevate and resolve complex technical issues.
• Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Independence

Education

Bachelor's degree in Computer Science, Electrical Engineering, or related field

Tools

Linux

Scripting languages

Job description

System Solutions Engineer

Job Responsibilities:

• Design and implement complex IT infrastructure solutions based on customer requirements.
• Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
• Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
• Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
• Perform on-site installations, repairs, and maintenance of hardware and software products.
• Communicate with customers to understand their technical issues and provide timely and effective solutions.
• Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
• Collaborate with internal teams to elevate and resolve complex technical issues.
• Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.

What we are looking for:

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
• Experience with serve products, CPU/GPU, storage, and networking.
• Knowledge of the latest x86 server architectures.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience in the server industry.
• Preferred Qualifications: Linux skill and scripting language ability.