System Repair and Test Technician

Support Revolution; San Jose (CA); On-site; Full time

Job summary

A leading technology company in San Jose seeks a System Repair and Test Technician. This role involves troubleshooting and repairing RMA products, conducting tests, and ensuring quality standards. Candidates should have a technical background and a passion for technology. Regular in-office attendance is required, emphasizing teamwork and collaboration.

Qualifications

• Minimum 1 year of experience as a test technician preferred.
• Demonstrated skills in electronic circuit analysis and troubleshooting.

Responsibilities

• Troubleshoot and repair Supermicro RMA products.
• Test and calibrate Supermicro/OEM RMA products.
• Provide onsite customer support service as needed.

Skills

Team Player

Communication

Troubleshooting

Self-Motivated

Education

Technical School Certificate

College Degree

Tools

Windows

Linux

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an immediate need for a System Repair and Test Technician with solid knowledge of PC and system, server operation and troubleshooting. In this role, you will have opportunity to complete the final testing of all Supermicro and OEM RMA products as well as ECO and BIOS upgrade. We are looking for passionate, dedicated technicians who love what they do and can provide excellent testing support.

Essential Duties and Responsibilities:

• Troubleshoot and repair Supermicro RMA products as necessary to meet commercial standards and customer's satisfaction

• Test and calibration of Supermicro/OEM RMA products and final assemblies

• Follow drawings, written and verbal instructions to complete work assignments

• Determine job status (check shortage and close of work orders, etc.)

• Determine material status of jobs

• Reference all pertinent procedures, drawings, and specifications for the purposed changes

• Physically locate job materials within the assembly/test calibration area

• ECO upgrades

• Report any defective parts to RMA Repair Database

• Onsite customer support service as needed

Qualifications:

• Technical school certificate or college degree is preferred

• Minimum 1 year of experience as a test technician preferred

• Good operation software skills in Windows or Linux

• Must be a team player

• Capable of self-motivated hard work with a positive attitude

• Demonstrated skills and experience in electronic circuit analysis and troubleshooting

• Good soldering and de-soldering skills

• Excellent communication skills both verbal and written

• Ability to set priorities, multi-task, resolve problems and manage time

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$23.00/hr - $27.75/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.