System & Process Manager

Samsung Electronics America; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading technology company is seeking a System and Business Process Management professional to drive cross-functional projects and enhance operational efficiency. The ideal candidate will have extensive experience with ERP systems, particularly SAP, and strong project management skills.

Qualifications

• At least 5 years of IT system development or implementation roles.
• Hands-on experience in ERP operation or implementation.
• Experience in multi-system interfaces or integration.

Responsibilities

• Drive and manage cross-functional projects involving system automation and integration.
• Lead system upgrades, enhancements, and integrations.
• Collaborate with cross-functional teams to identify process inefficiencies.

Skills

Communication

Project Management

Problem-Solving

Education

Bachelor’s degree in Engineering

Job description

Position Summary

System and Business Process Management

Role and Responsibilities

• Drive and manage cross-functional projects involving system automation, integration, and digital tools
• Primary responsibility for SAP ERP or In-house systems maintenance
• Analyze and improve business processes related to order-to-cash, customer operations, and sales workflow
• Lead system upgrades, enhancements, and integrations to improve operational efficiency
• Lead functional enhancements and support of the ERP, including requirement gathering, solution design, testing, and deployment
• Collaborate with cross-functional teams to identify process inefficiencies and recommend solutions
• Serve as a liaison between end users, business stakeholders, and IT developers to ensure alignment and successful system delivery • Monitor system performance and implement corrective actions to address any issues
• Ensure system and process compliance with corporate standards and data governance policies

Skills and Qualifications

Job Requirements

• Bachelor’s degree in Engineering and related fields

• At least 5 years IT system development or implementation roles with a preference system design and programming experience

• At least 5 years of hands-on experience in ERP operation or implementation with a preference for SAP functional or technical consultant experience

• Strong preference with experience in multi-system interfaces or integration, such as API interface

• Strong communication, project management, and problem-solving skills

• Ability to collaborate effectively with cross-functional teams and stakeholders

Functional Competencies

• Excellent interpersonal and communication skills in both written and verbal

• Strong problem-solving capabilitieswith theskills and ability to investigate interface errors across multiple systems

• Self-motivated and Team oriented, capable of working independently while contributing to collaborative team efforts

• Exceptional attention to details and the ability to manage multiple priorities efficiently

• Resilience under pressurewith a proven track record of meeting tight deadlines consistently

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