System Operator / Kiln

Coast Electric Power Association; Bay St. Louis (MS); On-site; USD 68,000 - 86,000; Full time

Job summary

Coast Electric Power Association is seeking a System Operator to monitor and control the electric distribution system from the Control Center. The role requires responding to outages, coordinating field crews, and managing SCADA and related technologies, with rotating shifts including nights, weekends, and holidays.

Primary responsibilities include dispatching personnel, performing switching procedures, and maintaining accurate logs and documentation while ensuring safety policies are followed

Qualifications

• Must have a high school diploma or GED.
• Strong decision making and multitasking abilities.
• Excellent verbal communication skills for dispatch and coordination.
• Ability to interpret technical documents and system data.
• Commitment to safety policies and procedures.

Responsibilities

• Monitor and operate electrical distribution systems using SCADA.
• Respond to outages by dispatching appropriate personnel.
• Perform switching procedures with proper lockout/tagout.
• Coordinate operations during maintenance, emergencies, and storms.
• Document and relay outage communications and tickets.
• Maintain logs and operational documentation.
• Support outage management, GIS, and CIS systems.
• Provide member service support related to service orders.

Skills

Decision making

Multitasking

Problem solving

Verbal communication

Interpreting technical documents

Safety compliance

Education

High School Diploma or GED

High School Diploma preferred

Tools

SCADA

GIS

Outage management systems

Job description

Coast Electric is accepting applications for the position of System Operator. The System Operator monitors and controls the electric distribution system for the Control Center to ensure safe, reliable, and efficient operations. This position is responsible for responding to outages, coordinating field personnel, and managing system controls through SCADA and related technologies. This role requires rotating shifts, including nights, weekends, and holidays.

Job Responsibilities

• Monitor and operate electrical distribution systems using SCADA and related systems.
• Respond to outages and system abnormalities by dispatching appropriate personnel.
• Perform switching procedures, including lockout / tagout and hotline tag protocols.
• Coordinate system operations during maintenance, emergencies, and storm restoration.
• Receive, document, and relay internal and external communications regarding outages and service requests.
• Generate, process, and manage work orders and outage tickets.
• Maintain logs, reports, and operational documentation.
• Verify system performance and support outage management, GIS, CIS systems.
• Provide member service support related to service orders and restoration efforts.

Minimum Qualifications

• High school diploma or GED equivalent required.
• High school diploma preferred.
• Valid Mississippi driver's license, required.
• Ability to work rotating 12-hour shifts, including nights, weekends, and holidays.
• Must be available for call-back work as needed.
• Strong decision making, multitasking, problem-solving, and effective verbal communication.
• Effective verbal communication skills (telephone and radio).
• Ability to interpret technical documents, maps, and system data.
• Demonstrated commitment to safety policies and procedures.

Preferred Qualifications

• Experience in electrical utility operations or control center environment.
• Knowledge of electrical distribution systems.
• Experience with SCADA, outage management systems, or GIS.

Working Conditions And Physical Characteristics

Work is primarily performed in a control center environment. Ability to remain alert and focused on extended 12-hour shifts. Occasional field visits may be required. Ability to sit for extended periods and use computer systems continuously. Must be able to communicate effectively and observe details at close range.

Essential Business And Emergency Responder

During times of natural disasters, pandemics, or other unique situations, Coast Electric is designated as an essential business and/or emergency responder. All employees must be prepared to report to work and continue performing job duties and responsibilities at a job site or facility at any time in the event of an emergency consistent with essential business requirements or applicable local, state, or federal law.

*This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, Coast Electric reserves the right to revise the job or to require that other or different tasks be performed as assigned.*

*EQUAL OPPORTUNITY EMPLOYER/ PROTECTED VETERANS/ INDIVIDUALS WITH DISABILITIES*