Operations Manager

NewCold; Hagerstown (MD); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Life and disability insurance

Paid time off

Paid holidays

Job summary

NewCold in Hagerstown, MD is seeking an Operations Manager to lead an on-site warehouse team, ensuring service excellence while controlling costs within the budget. You will drive a culture of health, safety and quality across operations and collaborate with customers to improve efficiency and reduce expenses.

The role requires a strong background in warehouse leadership, at least 10 years of experience, and a Bachelor’s Degree in a related field.

Qualifications

• 10+ years of experience in operational leadership (warehouse operations preferred).
• Bachelor’s Degree in related field of study is required or preferred.

Responsibilities

• Ensure a NewCold culture is apparent on the site resulting in employee engagement.
• Implement a cost-conscious culture in line with budgeted expectations, focused on achieving high levels of customer service.
• Manage the team in line with company policy and ensure agreed health and safety standards are met.
• Work with customers on improvement initiatives to reduce costs and/or improve service.
• Monitor KPI results and collaborate with the Site Manager to meet contractual customer KPI’s for service and quality.
• Create a culture focused on health, safety and quality in all warehouse activities.
• Complete local KPI reports and share information internally to drive improvements.

Education

Bachelor’s Degree in related field of study

Job description

Hagerstown, MD, United States of America

AboutNewCold
NewCold is a global leader in advanced food logistics. Our warehousesand transport network sit at the center of the food supply chain. Connectingthe world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storagefacilities that are highly automated. We push the boundaries of logistics with end-to-endstorage and transport operations that add greater resilience, efficiency, andsustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talentedpeople to join our team. Want to be a part of a dynamic, forward-thinkingenvironment? Join us!

Your role as a Operations Manager

Key responsibilities:

Pay Range
The typical pay range for this role is:

$95,000 - $110,000

This position is eligible for a bonus in addition to the base pay range listed above.
This pay range represents the base hourly rate or base annual full-time salary for all positions in the salary band within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits
NewCold also provides eligible employees with an opportunity to enroll in a full range of competitive benefit programs, generally including health insurance, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. In addition, we offer employees 4 weeks of accrued Paid Time Off as well as paid holidays throughout the calendar year.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, and date of hire.

We Are NewCold, a global leader in cold chain logistics with a focus on the development and operation of large, highly automated cold storage. Learn more about us at www.newcold.com.

Position Overview
NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse team on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site.

Roles and Responsibilities

• Ensure a NewCold culture is apparent on the site resulting in employee engagement.
• Implement a cost-conscious culture in line with budgeted expectations, focused on achieving high levels of customer service.
• Manage the team in line with company policy and ensure agreed health and safety standards are met.
• Work with customers on improvement initiatives to reduce costs and/or improve service.
• Monitor and react to KPI results and working with the Site Manager to identify and share improvement ideas, ensuring contractual customer KPI’s are met for service and quality.
• Creating a culture of a team focused on health, safety and quality in all aspects of warehouse activity.
• Complete local KPI reports and share information internally, engaging the local team to search for improvement opportunities.
• Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly to adverse variances.
• Communicate structure on site to include daily team briefs and shift handover.
• Share regular meeting agendas with shifts and local management team.
• Conduct frequent checks on cleanliness and housekeeping to ensure compliance.
• Communicate with relevant parties any deviation from process, quality issues, and service issues, or risk of failure in these areas.
• Complete agreed internal reporting and communication as required by Site Manager.
• Assist the operation as required by the site, including:
  • Support Business Development initiatives as and when required.
  • Share best practice and standards with colleagues in other NewCold sites and join collaborative projects.
  • Continually look to opportunities for improvement.

Experience

• 10+ years of experience in operational leadership (warehouse operations preferred)

Education/Certification

• Bachelor’s Degree in related field of study

Who we are looking for

We are seeking motivated and forward-thinking individuals who thrive incollaborative and fast-moving environments. Our ideal candidate has:

Whyjoin NewCold?

At NewCold, our people are our most valuable asset. We take pride in ourteam-oriented culture, where innovation and collaboration are at the heartofeverything we do.

What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?

Can we welcome you on board as our new Operations Manager and help continueour successful growth?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expresses prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.