System Operations Manager

Insight Global; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Global is seeking a Systems Operations Manager to support a hospital system in Washington, DC. This role will oversee server infrastructure, M365, and Azure strategy while driving modernization in a heavily legacy, manual environment.

This is a hands-on leadership role with strategic oversight, managing a small team while fixing core issues across Active Directory, patching, monitoring, and automation.

Qualifications

• 10+ years in systems administration, infra engineering, or ops.
• 3+ years leading infra/systems ops teams.
• Healthcare IT experience required.
• Server infra expertise: VMware, Windows Server, Veeam.
• ITIL framework knowledge and process management.
• Experience leading technical projects and mentoring teams.

Responsibilities

• Lead day-to-day systems operations (servers, M365, infrastructure).
• Manage team of admins + contractors (infra, exchange, security).
• Improve patch management, monitoring, and operational processes.
• Lead Active Directory administration, optimization, and modernization efforts.
• Improve user onboarding + provisioning workflows.
• VMware + Nutanix (virtualization).
• Veeam (backup/DR).
• Citrix (remote access).
• Partner with security to address widespread vulnerabilities.
• Help standardize SSO + identity (bonus: Imprivata).

Skills

Systems administration

Infrastructure leadership

Healthcare IT experience

ITIL knowledge

Project leadership

Mentoring teams

Tools

VMware

Windows Server

Veeam

Nutanix

Citrix

Active Directory

Microsoft 365

Azure

Job description

• 10+ years of systems administration, infrastructure engineering, or systems operations experience
• 3+ years managing infrastructure / systems operations teams
• Healthcare IT experience (required)
• Server infrastructure expertise (VMware, Windows Server, Veeam backups)
• ITIL framework knowledge and operational process management
• Experience leading technical projects and mentoring technical teams

Nice to Have Skills & Experience

Preferred:

• VMware Certified Professional (VCP)
• Security experience
• HCISPP or other healthcare IT certifications

Job Description

Overview: Insight Global is seeking a Systems Operations Manager to support a hospital system in Washington, DC. This role will oversee server infrastructure, M365, and Azure strategy while driving modernization in a heavily legacy, manual environment.

This is a hands-on leadership role with strategic oversight, managing a small team while fixing core issues across Active Directory, patching, monitoring, and automation. This person will be expected to push modernization, challenge outdated processes, and think outside the box to help transform the environment.

This role was created to establish dedicated leadership over Systems Operations as HUH continues major infrastructure modernization initiatives, including Microsoft 365 migration, Azure adoption, backup modernization, and a future data center transition.

Responsibilities:

• Lead day-to-day systems operations (servers, M365, infrastructure)
• Manage team of admins + contractors (infra, exchange, security)
• Improve patch management, monitoring, and operational processes
• Lead Active Directory administration, optimization, and modernization efforts (OUs, groups, structure)
• Improve user onboarding + provisioning workflows
• VMware + Nutanix (virtualization)
• Veeam (backup/DR)
• Citrix (remote access)
• Partner with security to address widespread vulnerabilities
• Help standardize SSO + identity (bonus: Imprivata)