System Operations Instructor

SRP; Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Salt River Project seeks a System Operations Instructor to plan, develop, and deliver comprehensive training programs for Transmission and Generation Operations (TGO). Under supervision, you will design lessons, coordinate instruction, and evaluate operator readiness to ensure safe and reliable electric system operation.

The role requires a strong background in electric utility operation, experience with SAT/ADDIE methods, and proficiency with training simulations.

Qualifications

• Minimum five (5) years of related electric utility operating experience.
• NERC Certificate (RC/BITO/BIO) credential preferred or required.
• Experience designing and delivering operator training programs.

Responsibilities

• Plan, organize, develop, and evaluate training for Transmission and Generation Operations (TGO).
• Instruct training classes and facilitate simulations using the OTS.
• Maintain compliance records and perform annual reviews of operator reliability tasks.

Skills

Electrical utility operations

NERC familiarity

Training delivery

Education

High school diploma or GED + apprenticeship

Bachelor’s degree (related field)

NERC Certificate credential (RC/BIT0/BIO)

Tools

Operator Training Simulator (OTS)

Job description

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System Operations Instructor

Location:

Scottsdale, AZ, US

Date: Oct 25, 2026

Requisition ID: 20631

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Summary

Under supervision, plans, organizes, develops, coordinates, instructs, and evaluates training and development programs for SRPs Transmission and Generation Operations (TGO). This role is designed to effectively produce and maintain adequately trained and qualified System Operators who ensure that SRPs electric system is operated in a safe and reliable manner in accordance with NERC, WECC, FERC and any other applicable regulatory requirements. The position involves interaction with all SRP employee levels and various internal and external organizations

Utilizes a Systematic Approach to Training (SAT) following the A.D.D.I.E. process to Analyze, Design, Develop, Implement and Evaluate training and development programs for Transmission Generation Operations (TGO) personnel, including System Operators and Operations Support Personnel.

Develops, implements, and maintains comprehensive training courses to ensure SRP System Operators are fully qualified and adequately trained on NERC and WECC Standards, FERC Orders, company specific real-time Reliability Related Tasks and procedures, and all applications and tools necessary to perform their assigned job duties.

Implements and delivers training courses including but not limited to preparing training materials (presentations, student guides, instructor guides, handouts), instructing training classes, facilitating simulations exercises using the Operator Training Simulator (OTS), scoring and grading of assessments and/or scorecards, implementation of remedial testing as needed, and collections of student course evaluation.

Develops, coordinates, implements, and conducts emergency exercises such as but not limited to Blackstart and System Restoration drills, Loss of Control Center Functionality drills, Summer Readiness, Capacity and Energy Emergency Plan, NERC GridEx exercises and simulations.

Documents and maintains records of all required compliance evidence documentation.

Performs annual reviews of operator Reliability Related Tasks evaluation, TGO training programs as required by NERC.

Monitors, identifies, validates, and implements remediation action plans for System Operator NERC credential maintenance.

Serves as a mentor and leads progress regular review meetings with new trainees as part of their initial training program. Conducts one-on-one training and progress review meetings with Trainee and provides guidance as needed.

Performs and leads Job Tasks Analysis (JTA) projects to identify training needs and establish, review, and maintain accurate company specific Reliability Related Tasks.

Designs targeted and specific training courses by determining the appropriate Lesson Plan, Learning Objectives, Training Format (material, media, delivery), Subject Matter Experts, Assessment and Evaluation types.

Education

See details under Additional Requirements and Qualifications.

Experience

Minimum five (5) years of previous related technical electric utility operating experience, such as but not limited to distribution, transmission, generation, or system operations, or power plant operator experience. ORNERC Certified and a minimum of three (3) years of previous related technical electric utility operating experience, such as but not limited to distribution, transmission, generation, or system operations, or power plant operator experience.

Additional Requirements and Qualifications

Education

High school diploma or GED plus completion of an appropriate apprenticeship, or completion of a training program in Power Plant Operations, Real-Time Energy Trading, TransmissionScheduling, Power System Operation, Power System Reliability Coordinationor completion of a bachelor's degree from an accredited institution that prepares the employee for the assignment.

Certifications or Testing Required

Must already hold or have held a NERC Certificate credential for at least three (3) years as either:

• “Reliability Coordinator (RC”) certification
• “Balance and Interchange / Transmission Operator (BITO)” certification
• “Balancing and Interchange Operator (BIO)