System Nursing & Staffing Business Operations Manager, Nursing Staff Resources

Premier Health; Dayton (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Premier Health in Dayton, OH seeks a System Nursing & Staffing Business Operations Manager to lead staffing allocation, workforce planning, and real-time staffing decisions. This role oversees the centralized Staffing Office and aligns nursing operations with organizational goals.

You will collaborate with Nursing Leadership, optimize throughput and resource utilization, mentor a high-performing team, and ensure compliance and cost-effectiveness in staffing and scheduling systems.

Qualifications

• Master's degree required.
• Graduate of an accredited Nursing or Business program.
• Academic focus in Nursing or Business.
• One to three years of relevant professional experience.
• Demonstrated progressive leadership experience.
• At least two years of clinical experience as a Registered Nurse or comparable business experience.
• Experience managing staffing and scheduling systems or databases.

Responsibilities

• Lead staffing allocation processes and workforce planning initiatives.
• Optimize schedules and make real-time staffing decisions.
• Monitor staffing conditions; analyze workforce trends; provide recommendations.
• Serve as Facility System Administrator for staffing and scheduling systems.
• Collaborate with Nursing Leadership and other executives to align strategies.
• Mentor and develop a high-performing team; drive engagement and performance.
• Ensure regulatory compliance, policy adherence, and cost-effective resource use.

Skills

Leadership experience

RN clinical experience

Staffing systems knowledge

Coaching and development

Staff scheduling experience

Education

Master's degree

Accredited Nursing or Business program

Academic focus in Nursing or Business

Tools

Staffing software

Job description

Position: System Nursing & Staffing Business Operations ManagerDepartment: Nursing Staff ResourcesThe Business Operations Manager plays a key leadership role in developing and executing clinical, operational, and workforce strategies. This position oversees the operations of assigned business units and the centralized System Staffing Office, ensuring safe, efficient, high-quality patient care through effective business and workforce management.The Manager directs a broad range of enterprise-wide business operations, including performance measurement and reporting, statistical analysis, decision support, budget planning and management, billing processes, capital planning and implementation, and workforce operations. The role coordinates multiple operational and business functions to support organizational goals, financial stewardship, and continuous performance improvement.In addition, the Business Operations Manager provides direct leadership for the System Staffing Office, which serves as the centralized resource for staffing coordination across the organization. This function maintains staffing histories, employee scheduling data, nursing workforce information, and patient acuity metrics to support appropriate staffing allocation. The Manager oversees staffing coordinators and collaborates closely with Nursing Leadership to ensure staffing assignments effectively meet patient care needs while optimizing workforce resources.Responsibilities include leading staffing allocation processes, workforce planning initiatives, schedule optimization efforts, and real-time staffing decisions. The Manager monitors and communicates current staffing conditions, identifies operational risks, analyzes workforce trends, and develops recommendations to address staffing challenges and support organizational objectives. The role also serves as the Facility System Administrator (FSA) for staffing and scheduling systems, ensuring system integrity, functionality, data accuracy, and reporting capabilities.Under the direction of senior leadership, the Business Operations Manager oversees business operations and centralized staffing functions to support patient services, organizational priorities, and strategic initiatives. The position partners closely with Care Site Executive Leadership, Nursing Leadership, physicians, service line leaders, and matrixed support departments to align operational and workforce strategies with organizational goals. Through these partnerships, the Manager helps optimize patient throughput, access, capacity management, and resource utilization.The Business Operations Manager also communicates organizational and departmental goals, develops and mentors a high-performing team, and fosters a culture of accountability, collaboration, and continuous improvement. The role leads employee engagement, customer service, performance management, and staff development through ongoing coaching and feedback.Additionally, the Manager ensures cost-effective resource use, compliance with regulatory and accreditation requirements, adherence to institutional policies, and alignment with high-reliability principles. Through strong operational oversight, workforce management, analytics, and strategic leadership, the Business Operations Manager ensures business and staffing functions align effectively to support exceptional quality, safety, operational performance, and patient outcomes across the organization.Education RequirementsMaster's degree required.Must be a graduate of an accredited Nursing or Business program.Academic focus in Nursing or Business.Experience RequirementsOne to three years of relevant professional experience.Demonstrated progressive leadership experience.At least two years of clinical experience as a Registered Nurse or comparable business experience.Preferred QualificationsPrior leadership and supervisory experience.Experience managing staffing and scheduling systems or databases.Additional InformationNo specific testing requirements identified for this position.Licensure, certification, and registration requirements apply as appropriate to the role.Maintaining staffing/scheduling database and supervisory experience preferred