System & Network Administrator

Town of Hudson; Hudson (MA); Vor Ort; USD 95.000 - 130.000; Vollzeit

Zusammenfassung

Qualifikationen

• Three+ years administering Microsoft 365 enterprise environments (Entra ID, Intune, Exchange Online, SharePoint Online).
• Experience with Windows Server, VMware and hyperconverged infrastructure.
• Familiarity with EDR/ITDR platforms (e.g., CrowdStrike).
• Knowledge of HPE Aruba networking and Barracuda backup/recovery.
• Experience with SonicWall and CSE VPN is a plus.

Aufgaben

• Manage, monitor, and support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Provision user accounts, licenses, and manage access controls in Microsoft Entra ID; oversee MFA/SSO and Conditional Access.
• Maintain HPE SimpliVity hyperconverged servers and VMware infrastructure; support network design across town departments.
• Implement and enforce MFA, SSO, and Conditional Access; monitor security events and incidents.
• Administer Barracuda email security gateway, monitor backups for M365 data, and review security alerts.
• Provide end-user support for finance-related systems and assist with software/hardware upgrades.

Kenntnisse

Microsoft 365 administration

Windows Server administration

VMware / hyperconverged

Network security monitoring

EDR & ITDR platforms

Ausbildung

Bachelor's degree in computer science/IT

Tools

Microsoft Entra ID

Intune

Exchange Online

SharePoint Online

Barracuda security & backups

Jobbeschreibung

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The essential functions listed below illustrate the types of work performed. Duties may be added or changed to meet operational needs.

Microsoft 365 Administration

• Manage, monitor, and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

Provision user accounts, manage licenses, and maintain group structures within Microsoft Entra ID; oversee access controls and feature updates across the M365 tenant.

Infrastructure & Network Administration

• Support and maintain the Town’s HPE SimpliVity hyperconverged servers and VMware virtual infrastructure.
• Collaborate with the CIO in designing, planning, and supporting network infrastructure across Police, Fire, and Town departments.

Security & Compliance

• Identity & Access Management: Implement and enforce Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Conditional Access policies.
• Email Security & Backup: Administer the Barracuda Email Security Gateway (smart host), which intercepts, scans, and filters all inbound and outbound email traffic to the M365 tenant; monitor and configure Barracuda backups for M365 data.
• Threat Protection: Monitor CrowdStrike dashboards to identify, respond to, and remediate security threats and incidents.
• Device Management: Enforce Microsoft Intune compliance, configuration, and protection policies for Town-issued devices.
• Auditing & Reporting: Conduct routine security audits, produce compliance documentation, and investigate potential security events or policy violations.

Application & End-User Support

• Manage finance application upgrades and provide end-user support for finance-related systems.
• Install, configure, and upgrade application software and computer hardware.

Qualifications & Skills:

Technical Requirements

• A minimum of three (3) years of experience administering Microsoft 365 enterprise environments, including Microsoft Entra ID (formerly Azure AD), Intune, Exchange Online, and SharePoint Online.
• Experience administering Windows Server, VMware, hyperconverged infrastructure, and enterprise networking environments.
• Experience with endpoint detection and response (EDR) and identity threat detection and response (ITDR) platforms, such as CrowdStrike.
• Strong knowledge of HPE Aruba Networking management, including the AOS 10 cloud-native wireless operating system, and Barracuda backup and recovery.
• Experience with SonicWall firewalls and Cloud Secure Edge (CSE) VPN.

Preferred Certifications

• Microsoft 365 Certified: Administrator Expert, or a comparable Microsoft security certification (e.g., Identity and Access Administrator Associate, Security Operations Analyst Associate).
• Other relevant certifications in Microsoft technologies, security, storage, or networking — such as HPE Aruba Networking Certified Associate, Professional, or Expert — are a plus.

Professional Skills

• Strong analytical and problem-solving abilities, with practical incident response experience.
• Ability to explain complex technical concepts clearly to non-technical staff.
• Excellent communication, documentation, and organizational skills.

Education & Background

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field; or equivalent professional experience.
• This position operates in a fast-paced professional office environment.
• The employee has access to confidential information, including personnel records and materials related to legal proceedings.
• Errors in judgment could result in considerable confusion, monetary loss, delays in services, and adverse public relations.

Additional Requirements:

• May be required to work outside normal business hours to support departmental needs or respond to emergency situations.
• Must be able to pass a background check appropriate for working with public safety departments, including CJIS-compliant screening where required.
• A valid driver’s license is required for travel between Town facilities.

Physical Requirements:

Minimal physical effort is typically required; some tasks may involve moderate physical activity. Duties may require sitting, standing, walking, speaking, hearing, and manual dexterity. The employee may occasionally need to climb ladders or lift and move equipment weighing up to 60 pounds. Vision requirements include the ability to read documents and operate computer systems.