System Manager of Enterprise Resilience

CommonSpirit Health; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

CommonSpirit Health is seeking a dynamic, experienced Business Continuity and Resilience Manager to lead the enterprise-wide continuity program. This role drives governance, program management, and delivery of high-quality continuity strategies across clinical, operational, and technology teams.

You will develop analyses, advisory services, training, and exercises to strengthen readiness, reduce disruptions, and protect patient safety.

Qualifications

• Bachelor's degree in a related field.
• 4-6 years of experience in program management, communications, governance, or strategic planning.
• Knowledge of business resilience, business continuity, and risk management.
• Strong skills in strategic planning, stakeholder communication, leadership, problem-solving, and change management.

Responsibilities

• Lead the development and continuous improvement of enterprise-wide Business Continuity programs.
• Align continuity strategy with organizational goals, patient safety and regulatory requirements.
• Develop and implement communications to stakeholders.
• Prepare executive reports and briefings on program performance and risks.

Skills

Program management

Strategic planning

Leadership

Change management

Risk management

Communications

Data analysis

Stakeholder management

Education

Bachelor's degree

Job description

Job Summary and Responsibilities

We are seeking a dynamic, highly experienced Business Continuity and Resilience Manager with healthcare expertise to join our Enterprise Resilience team and play a key leadership role in advancing our enterprise-wide Business Continuity program. This high-impact position is essential to strengthening our organization’s ability to anticipate, prepare for, respond to, and recover from disruptions, ensuring the continuity of critical healthcare services, protecting patient safety, and sustaining essential operations across our ministry.

You will lead the implementation of our enterprise-wide Business and Operational Continuity strategy by establishing strong program governance, driving disciplined program management, and ensuring consistent, high-quality program delivery across the organization.

This role requires a skilled program manager who can collaborate across clinical, operational, and technology teams, simplify complex challenges, strengthen business continuity and recovery capabilities, and deliver measurable results in a fast-paced healthcare environment.

Through effective business continuity planning, risk assessment, advisory services, training, and exercises, you will help build a scalable, enterprise-wide Business Continuity program that strengthens organizational readiness, minimizes operational disruptions, and ensures the continuity of critical healthcare services and patient care when it matters most.

Essential Key Job Responsibilities

Enterprise Business Continuity Program Management:

Lead the development, implementation, and continuous improvement of enterprise-wide Business Continuity programs, including business impact analyses, risk assessments, continuity planning, advisory services, training, and exercises.

Strategic Alignment & Performance:

Advance Enterprise Resilience’s strategic priorities by establishing clear objectives, coordinating Business Continuity program implementation, measuring performance, and driving continuous improvement to ensure alignment with organizational goals, patient safety, quality of care, and regulatory requirements.

Communications & Stakeholder Management

Develop and implement a comprehensive communication strategy to keep key stakeholders informed about Enterprise Business Continuity initiatives, progress, and impact.

Executive Reporting:

Develop high-quality reports, presentations, and executive briefings for senior leadership, clearly communicating Enterprise Business Continuity and Resilience strategies, program performance, key risks, and opportunities for improvement.

Job Requirements

Required

• Bachelor's degree
• Four to six (4-6) years of experience in program management, communications, governance, strategic planning, or a related field.
• Knowledge of business resilience, business continuity, and risk management, program management methods, and data analysis.
• Critical skills include strategic planning, stakeholder communication, leadership, problem-solving, and change management.

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.