System Engineer (Team Lead)

TechKnowLogic Minds, LLC; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading IT services and consulting company in Atlanta seeks a proficient System Engineer Team Lead to drive client-focused solutions. This role entails planning and managing various enterprise technologies including cloud solutions, with a strong emphasis on security and collaboration with clients across diverse industries. Candidates should possess a solid background in IT infrastructure and bring excellent problem-solving capabilities to enhance operational technology environments.

Qualifications

• 5+ years in enterprise technologies.
• Certification in Microsoft, VMware, or networking required.
• Strong analytical and communication skills.

Responsibilities

• Lead assessments and design of IT/OT solutions for clients.
• Implement and manage Windows Server environments.
• Collaborate with teams for technology solutions alignment.

Skills

Microsoft

VMware

Networking

Cloud Architecture

Security Best Practices

Problem Solving

Education

Associates Degree or better

Tools

Microsoft Azure

Veeam

VMware vSphere

Job description

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Our client is an IT services and consulting company with offices in NY and GA. Their business is growing, andtoserve their customers in the best possible manner, our client is looking to hire highly qualified, motivated, industrious professionals.They have multiple open positionsfor a SystemEngineer Team Lead.

Sales and Consulting staff collaborate with clients to design the best solution to fit thebusinessneed. The Engineering technical staff works to configure, install, secure and support IT/OT environments of clients of all sizes. As a member of the team, you will be expected to be able to assessanddesign,as well asimplement and secure technology within guidance providedby aSenior Consultant.

TheSystemEngineer Team Lead is aclient-focusedposition with a highly technical skill set that includes Microsoft, VMware, Storage, Networking, cloud architecture,anddeployment knowledge.

TheSystemEngineer Team Lead should be able to understand client business processes and be able to align those withtechnological,strategic goals and objectives.

The successful candidate should have extensive expertise in Enterprise technologies, and overall understanding of Enterprise on-premises, hybrid, and cloud infrastructure components that make up customer environments.

• Planning, migration, implementation, and management of Windows Server environments including Active Directory, DNS, DHCP, File Services\DFS, IIS, and Group Policy Objects\Hardening
• Planning, implementation, and management of Microsoft Hyper-V and/or VMware vSphere environments
• Planning, implementation, and management of Microsoft Azure Infrastructure as a Services (IaaS), Platform as a Service (PaaS) and Virtual Networking solutions
• Planning, and implement of Microsoft Office 365 E-mail, SharePoint, Teams, OneDrive, and Teams
• Planning and implement of end-user virtual solutions including Remote Desktop Services (RDS), AVD, and VMware Horizon View
• Implementation and management of backup technologies that are image and file based. Disaster Recovery and replication technologies such as Veeam Enterprise, VMware Site Recovery Manager, or Azure Site Recovery.
• Implementation and administration of Microsoft Enterprise Management Tools such as Intune
• Implementation and administration of Enterprise Storage include DELL/EMC, HP, Microsoft, and VMware Software Defined Storage
• Implementation and administration of Switch, Routing, Wireless and Firewall networking including Cisco, HP, Meraki, Sonicwall, Ruckus and Barracuda

The ideal candidate must have experience with:

·Performing strategic technology assessments including data gathering, analysis, and recommendations in an Energy setting

·Aligning organization technology goals with business requirements

·Troubleshooting network and system issues

·Security best practices system hardening

·Experience in Incident Response

·Collaborating with clients in different vertical markets

·Interfacing with other 3rd party vendors, i.e., hardware, software, and service providers

·Working individually and as part of a team

·Interfacing with clients remotely, over the phone, and on-site

·Developing product and solution recommendations for deliverables and presales opportunities

·Budgeting and time estimation

The ideal candidate preferred experience:

• Experience 3 years+ servicing manufacturing, power generation or a similar industry
• Knowledge and experience providing OT (Operational Technology) security and support solutions for automation and control technologies and systems – examples include Distributed Control Systems (DCS), Programmable Logic Controllers (PLCs), SCADA systems.
• Ability to create confidence in environments where system discovery and gap analysis is required and may not be fully understood by clients. Provide solutions to these systems utilizing staged improvements to create insights, resilient and stable Operational Technology systems.
• Strong problem-solving and communication skills with first time engagements – Projects, Industrial Control Systems, or problems tend to be unique, so critical thinking skills and the ability to communicate across multiple disciplines are essential.
• Ability to communicate complex IT/OT network systems and dataflows to stakeholders and provide analysis of risks, requirements, and responsibilities for deployment of new solutions or upgrades
• In depth knowledge of OSI Model and the ability to configure production systems at one or more layers. Application, Network, Session level maintaining least privilege and limiting end-user and production impacts – this includes LAN, WAN, WLAN, VPN, and more.
• Understanding of unique protocols to Industrial Controls, Modbus, DNP3, others.

Education and Certification Requirements:

·Experience 5 years+ and Associates Degree or better

· Certifications: Microsoft, VMware, storage, and networking

·A verbal and written technical assessment is given to potential candidates that must be passed

Requirements for Consulting Engineers

• Willingness to travel up to 50% of time, coordinated with personal availability
• Mentoring, education, and technical oversight related to projects and new technologies to internal staff and customers
• Divergent thinker that can provide creative and resourceful input to problems
• Takes ownership of project, tasks, and client deliverable
• Motivated, thorough, innovative, accurate, and articulate
• Ability to prioritize effectively and handle shifting priorities professionally
• Exemplary written and verbal communication skills

·Produce project documentation in a concise and clear manner

• Proven presentation preparation and delivery skills to a diverse audience from C-suite to end users
• Maintain expertise in relevant solutions, products, and services
• Broad base of knowledge of the IT services industry and trends

·Analysis and identify best practice gaps

• Broad base of knowledge of the IT services industry and trends

·Collaborate with Sales Management to:

oIdentify sales opportunities

oUp-sell and cross-sell client

·Collaborate with Security team to harden and make recommendations to customers

·Provide daily time accounting and monthly expense report submittal

• Maintaining of professional certifications and obtaining new certifications

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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