At Modern Tribe, we build solutions that empower some of the world’s most impactful brands, from digital platforms and custom websites to large-scale apps and ecommerce experiences. We’re a digital agency of thinkers and doers who believe in working smarter, being human, and building beautiful things that work. As part of the Liquid Web Family of Brands, we blend the stability of a proven tech company with the creativity and agility of an agency.
We’re looking for a Team Lead to join us, someone who thrives in the digital space and knows how to lead cross-disciplinary teams to do their best work. If you’re a seasoned Technical or Digital Project Manager with a passion for guiding teams, solving complex problems, and delivering high-quality work at scale, we’d love to meet you.
Permanent | Remote | Full-Time | $100K - $130K
What You’ll Do
Be accountable for team performance, productivity, and achieving targets and goals
Participate in activity to plan staffing levels
Maintain quality service by reviewing operating practices and establishing/enforcing company standards
Create, review, and improve internal documentation
Maintain communication and follow up to ensure company staff is fully informed of all pertinent information
Respond to and document emergent situations appropriately
Continuously identify and implement efforts to improve the efficiency and effectiveness of the team
Collaborate with team members, project managers, and stakeholders on assigned projects
Be responsible for the employee life cycle including; disciplinary actions, performance reviews, goal reaching activities, fostering a positive environment, following company policies, etc.
Work with clients to ensure buy-in and project success and to determine the required deliverables
Address client concerns
Ensure we are meeting customer needs and expectations rather than executing broad ideas
Understand budget, utilization, and reporting metrics around projects; remediate scope/budget issues with the team and clients as needed
Translate complex ideas and conversations into clear summaries
What You’ll Bring
Bachelor's degree in a related field, or comparable combination of education or relative experience
Creative problem solving and the ability to translate client needs into clear summaries
The ability to successfully manage complex resources
The ability to prioritize among competing priorities for the highest value
Proven leadership experience
Proven track record for cultivating successful teams
Strong business intuition
Excellent verbal and written communication skills
Excellent problem solving, multitasking, and organizational skills
The ability to understand, analyze, and influence data trends
Proven customer service acumen
A demonstrated commitment to high professional ethical standards and a diverse workplace
The ability to meet and maintain department/company policies and goals
Why Modern Tribe?
At Modern Tribe, we’re remote-first, people-first, and built around the belief that amazing work comes from happy teams. We’re part of Liquid Web’s family of brands, which means we offer the creative freedom of an agency with the backing and stability of a tech powerhouse.
You'll work on exciting projects that make a difference, alongside a crew that values craftsmanship, transparency, and humor. We’re serious about shipping great work and about enjoying the ride along the way.
We Offer:
Excellent Benefits options - Medical, Dental, Vision, Prescription
Traditional and Roth 401k with company matching
A collaborative team culture
Consistent/set work hours
Challenging non-redundant daily duties
A voice in how things get done
Access to ongoing training
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
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