System Engineer III, Network - Information Solutions (Columbia)

C002 Medical University Hospital Authority (MUHA); United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Medical University of South Carolina (MUSC) is seeking a System Engineer III, Network to support academic, research and healthcare missions. Responsibilities include leading network projects, resolving complex issues, and delivering documentation, processes and training to minimize disruptions during changes.

The role requires 7+ years of network experience (5 years with a degree), strong interpersonal and communication skills, and expertise in firewalls, routing, switching, VOIP, wireless, VPN,

Qualifications

• Bachelor’s degree and five years directly related experience
• Or a high school diploma and nine years directly related experience
• Or a Masters’ degree and 3 years directly related experience
• 7+ years of Network experience is preferred
• Must possess strong interpersonal, project management, analytical and communication skills
• Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications
• Knowledge of communication or information systems, voice and data networking operations
• Knowledge and technical expertise in networking protocols, security, and wireless communications

Responsibilities

• Serve as a subject matter expert for network services and resolve complex technical issues
• Develop documentation, communications, processes, and educational plans related to network change management
• Lead projects and participate in team and project meetings
• Coach and transfer knowledge to peers and staff
• Maintain high professional standards and customer service in daily tasks
• Ensure timely resolution of network issues and continuous improvement of services

Skills

Network engineering

VOIP

Wireless networks

IP address management

VPN

Firewalls

Authentication services

Routing

Switching

Project management

Analytical skills

Communication skills

Education

Bachelor's degree

Master's degree

High school diploma with 9 years experience

Tools

Monitoring applications

Network controllers

Job description

Job Description Summary

The System Engineer III, Network, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. This position serves as a subject matter expert for network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Job Description

The System Engineer III, Network, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Areas of expertise include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. This position serves as a subject matter expert for network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Required Education/Skills/Work Experience

A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters’ degree and 3 years directly related experience required. 7+ years of Network experience is preferred. Must possess strong interpersonal, project management, analytical and communication skills. Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.

Physical Requirements

Mobility & Posture Standing: Continuous Sitting: Continuous Walking: Continuous Climbing stairs: Infrequent Working indoors: Continuous Working outdoors (temperature extremes): Infrequent Working from elevated areas: Frequent Working in confined/cramped spaces: Frequent Kneeling: Infrequent Bending at the waist: Continuous Twisting at the waist: Frequent Squatting: Frequent Manual Dexterity & Strength Pinching operations: Frequent Gross motor use (fingers/hands): Continuous Firm grasping (fingers/hands): Continuous Fine manipulation (fingers/hands): Continuous Reaching overhead: Frequent Reaching in all directions: Continuous Repetitive motion (hands/wrists/elbows/shoulders): Continuous Full use of both legs: Continuous Balance & coordination (lower extremities): Frequent Lifting & Force Requirements Lift/carry 50 lbs. unassisted: Infrequent Lift/lower 50 lbs. from floor to 36”: Infrequent Lift up to 25 lbs. overhead: Infrequent Exert up to 50 lbs. of force: Frequent Examples: Transfer 100 lb. non-ambulatory patient = 50 lbs. force Push 400 lb. patient in wheelchair on carpet = 20 lbs. force Push patient stretcher one-handed = 25 lbs. force Vision & Sensory Maintain corrected vision 20/40 (one or both eyes): Continuous Recognize objects (near/far): Continuous Color discrimination: Continuous Depth perception: Continuous Peripheral vision: Continuous Hearing acuity (with correction): Continuous Tactile sensory function: Continuous Gross motor with fine motor coordination: Continuous Selected Positions: Olfactory (smell) function: Continuous Respirator use qualification: Continuous Work Environment & Conditions Effective stress management: Continuous Rotating shifts: Frequent Overtime as required: Frequent Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.