System Engineer II, Network - Information Solutions (Columbia)

C002 Medical University Hospital Authority (MUHA); United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Medical University of South Carolina System Engineer II, Network will support MUSC’s academic, research and healthcare missions. You will evaluate complex issues, document processes, and help design, implement and operate network infrastructure.

The role requires strong communication, customer service, and knowledge of firewalls, routers, switches, wireless access points, VPNs, and monitoring tools; you will mentor peers and contribute to project teams.

Qualifications

• A high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field.
• Four years of Network experience is preferred.
• Excellent interpersonal, analytical, customer service and communication skills required.
• Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications.
• Knowledge of communication or information systems, voice and data networking operations.
• Knowledge and technical expertise in networking protocols, security, and wireless communications.

Responsibilities

• Supports network services, evaluates and resolves complex technical issues.
• Assists in generating documentation, communications, processes, and plans for network design, implementation and operations.
• Takes role in projects and meetings; provides input on solutions to improve efficiency.
• Transfers knowledge to peers and staff; maintains high professional standards and customer service.

Skills

routing

switching

VOIP

wireless networks

IP address management

VPN

firewalls

authentication services

Education

Bachelor's degree in related field

Master's Degree in related field

Tools

Monitoring applications

Wireless controllers

Routers

Switches

Wireless access points

Job description

Job Description Summary

The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Additional Skills

• routing
• switching
• VOIP
• wireless networks
• IP address management
• VPN
• firewalls
• authentication services

Job Description

The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Required Education / Skills / Work Experience

A high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field. Four years of Network experience is preferred. Excellent interpersonal, analytical, customer service and communication skills required. Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.

Physical Requirements

• Mobility & Posture: Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength: Pinching operations: Frequent; Gross motor use: Continuous; Firm grasping (fingers/hands): Continuous; Fine manipulation (fingers/hands): Continuous; Reaching overhead: Frequent; Reaching in all directions: Continuous; Repetitive motion (hands/wrists/elbows/shoulders): Continuous; Full use of both legs: Continuous; Balance & coordination (lower extremities): Frequent
• Lifting & Force Requirements: Lift/carry 50 lbs. unassisted: Infrequent; Lift/lower 50 lbs. from floor to 36”: Infrequent; Lift up to 25 lbs. overhead: Infrequent; Exert up to 50 lbs. of force: Frequent
• Examples: Transfer 100 lb. non-ambulatory patient = 50 lbs. force; Push 400 lb. patient in wheelchair on carpet = 20 lbs. force; Push patient stretcher one-handed = 25 lbs. force
• Vision & Sensory: Maintain corrected vision 20/40 (one or both eyes): Continuous; Recognize objects (near/far): Continuous; Color discrimination: Continuous; Depth perception: Continuous; Peripheral vision: Continuous; Hearing acuity (with correction): Continuous; Tactile sensory function: Continuous; Gross motor with fine motor coordination: Continuous
• Selected Positions: Olfactory (smell) function: Continuous
• Respirator use qualification: Continuous
• Work Environment & Conditions: Effective stress management: Continuous; Rotating shifts: Frequent; Overtime as required: Frequent; Latex-safe environment: Continuous

E-Verify and Equal Opportunity

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.