System Engineer 2 (TS/SCI with Poly)

Solerity, Inc.; Fort Meade (MD); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

HSAs/FSAs

Hybrid/Remote options

401(k)

PTO

Tuition support

Referral program

Pet insurance

Employee discount

Job summary

Solerity, Inc. is seeking a System Engineer to support the MFAMS web applications, focusing on ICAM tools and services. You will document full life cycle design, collaborate with developers and customers, and generate both internal and customer-facing engineering documentation.

The role requires troubleshooting, requirements gathering, and effective communication to coordinate software deliveries and testing across multiple fabrics. TS/SCI clearance with polygraph is required.

Qualifications

• Must have TS/SCI clearance with polygraph.
• Experience documenting system engineering processes and standard docs.
• Ability to gather, analyze and document customer requirements.
• Ability to triage user issues and respond with clear action plans.
• Capable of producing user guides, FAQs and support communications.
• Experience creating briefings and roadmaps for customers.
• Familiar with Jira, Confluence, O365 and Microsoft Office.
• Able to translate high level tasks into actionable steps.
• Excellent oral and written communication skills.
• Familiarity with agile projects and processes.

Responsibilities

• Document full life cycle design, development and testing across multiple fabrics.
• Work with customers to identify and resolve user-reported issues.
• Create and modify internal and customer-facing documents and test artifacts.
• Coordinate test users and track testing results across scenarios.
• Coordinate software deliveries with external organizations.

Skills

Analyze requirements

Gather requirements

Triage user issues

Document user issues

Stakeholder docs

Briefings & roadmaps

Documentation tools

Agile familiarity

Communication skills

Testing coordination

Status reporting

Test user coordination

Deliveries coordination

Tools

Jira

Confluence

O365

Microsoft Office

Job description

Job Type

Full-time

Description

Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Government and our Intel Community. We enable our clients to achieve their organizational initiatives through the application of high quality, innovative and cost-effective professional services, and solutions. Solerity needs your support to help us provide these solutions and continue our path as a recognized leader in providing resources for federal agencies and the Intel Community!

The Multi-Factor Authentication Management System (MFAMS) is seeking a System engineer to work with a team of developers to support enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.

The position involves documenting the full life cycle design, development and testing software across multiple fabrics. Looking for a candidate with a technical background with experience in troubleshooting and requirements gathering. Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation. Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents. The candidate should have the ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.

Requirements

• TS/SCI Clearance with polygraph

Desired Skills:

• *Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications
• *Gather, analyze, and document customer requirements
• *Triage user issues
• *Track and respond to user issues/questions
• *Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
• *Create briefings and roadmaps to present to the customer
• *Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
• *Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
• *Excellent oral and written communication skills
• *Familiarity with agile projects and processes
• *Report weekly/monthly/quarterly status in a timely manner
• *Provide meeting minutes
• *Coordinate and identify test users for various scenarios
• *Track and report testing results
• *Coordinate software deliveries with external organizations

BENEFITS YOU'LL ENJOY:

• 1. Medical, dental and vision coverage
• 2. Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
• 3. Flexible work schedule to include onsite, hybrid or remote, as dictated by position
• 4. 401(k) and company-funded life insurance
• 5. Generous Paid Time Off (PTO)
• 6. Tuition and training assistance
• 7. Financial rewards for employee referrals.
• 8. Pet insurance
• 9. Employee discount program

EMPLOYMENT OPPORTUNITIES: Solerity is committed to the range of perspectives we bring to the marketplace by being an employer dedicated to hiring a highly qualified team of professionals, providing world class services and products aimed at exceeding our customer's expectations. Solerity is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Solerity is a VEVRAA Federal Contractor.