System Engineer

AgileGrid Solutions; United States; Hybrid; USD 120,000 - 135,000; Full time

Job summary

Element Care is seeking an experienced Systems Engineer to support its Windows-based enterprise environment in a hybrid role. You will manage mid- to large-scale Windows Server operations across on-prem and virtualized platforms, focusing on reliability, security, and incident response.

Responsibilities include monitoring, patching, upgrades, and collaboration with cross-functional teams on modernization projects, cloud integration, and infrastructure planning.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7+ years managing mid- to large-scale Windows Server environments.
• Experience with Microsoft 365, Azure, Active Directory, DNS, Group Policy, PowerShell, SQL, and VMware.
• Knowledge of Windows security hardening, patch management, and system upgrades.

Responsibilities

• Configure, administer, and support Windows Server environments across on-premises and virtualized platforms.
• Monitor system health and performance; identify issues and take action.
• Respond to urgent/escalated support cases, including after-hours incidents.
• Participate in infrastructure planning, lifecycle management, and modernization initiatives.
• Collaborate with teams to support production systems and resolve complex issues.
• Apply security best practices including antivirus, encryption, and secure authentication.
• Manage patching, upgrades, maintenance, and performance optimization.
• Lead or assist technical projects such as server migrations and cloud integration.
• Document work and coordinate with colleagues.

Skills

Communication

Interpersonal skills

Self-directed

Continuous learning

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft 365

Microsoft Azure

Active Directory

DNS

Group Policy

PowerShell scripting

SQL

VMware virtualization

Job description

Element Care is seeking an experienced Systems Engineer to support and strengthen its enterprise technology environment. This hybrid role is suited to a collaborative, self-motivated professional with a strong background in Windows infrastructure and a commitment to reliable, secure systems.

About The Company

Element Care is an organization that values diversity and is committed to fostering an inclusive working environment. Its technology environment supports important business operations and requires dependable, secure infrastructure. The Systems Engineer will help maintain and improve the systems that enable teams to work effectively, while contributing to infrastructure planning and modernization initiatives.

About The Role

The Systems Engineer manages and supports a mid- to large-scale Windows infrastructure across on-premises and virtualized environments. This hybrid position combines ongoing administration and monitoring with complex troubleshooting, project delivery, lifecycle management, and security improvements. The successful candidate will help ensure that enterprise systems remain stable, performant, and available, including during urgent incidents in mission-critical environments.

This role works closely with cross-functional teams to support production systems and resolve infrastructure challenges. It also offers opportunities to contribute to server migrations, software implementations, cloud integration, and other improvements. The position may require after-hours and weekend support to respond to escalated incidents and help maintain uninterrupted operations.

Responsibilities

• Configure, administer, and support enterprise Windows Server environments across physical, on-premises, VMware, Citrix, and Nutanix platforms.
• Monitor system health and performance using tools such as LogicMonitor, identify potential issues, and take appropriate action.
• Respond to urgent and escalated support cases, including after-hours and weekend incidents, to support the availability of critical systems.
• Participate in infrastructure planning, lifecycle management, and modernization initiatives that improve reliability, security, and scalability.
• Collaborate with technical teams and stakeholders to support production systems and investigate and resolve complex infrastructure issues.
• Apply security best practices, including antivirus solutions, encryption, secure authentication, and Windows security hardening.
• Manage patching, upgrades, regular maintenance, and performance optimization across supported systems.
• Assist with or lead technical projects, including server migrations, software implementations, and cloud integration.
• Document and communicate technical work, coordinate effectively with colleagues, and perform other related duties as required.

Qualifications

• Bachelor’s degree in Computer Science or a related field, or equivalent professional experience.
• At least seven years of experience managing mid- to large-scale Windows Server environments.
• Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware virtualization.
• Knowledge of Windows security hardening, patch management, and system upgrades.
• Demonstrated ability to troubleshoot complex infrastructure issues and support enterprise systems.
• Strong communication and interpersonal skills, with the ability to work effectively with technical teams and business stakeholders.
• A self-directed approach, interest in emerging technologies, and commitment to continuous learning.
• COVID-19 vaccination is preferred.

Benefits

This is a hybrid role with an annual salary range of $120,000 to $135,000. The position provides the opportunity to contribute to infrastructure improvements and technical projects in a collaborative environment. Additional benefits were not specified in the information provided; details may be discussed during the hiring process.

Equal Opportunity

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment.