Senior Systems Engineer: Cloud, Networking & Windows

Jackson Technical L.L.C.; Tulsa (OK); Hybrid; USD 105,000 - 135,000; Full time

Job summary

Jackson Technical L.L.C is seeking an experienced Systems Engineer to design, implement, and support complex client technology environments in a managed services setting. The role requires expertise in Windows Server, Active Directory, virtualization, networking, and cloud services such as Microsoft 365, Azure, and Intune.

You will serve as a senior technical resource for escalated issues, participate in migrations and upgrades, and help deliver secure, reliable IT operations for multiple

Qualifications

• 5+ years of hands-on experience supporting business IT environments, preferably in MSP/multi-client consulting.

Responsibilities

• Design, deploy, configure, and maintain client server, network, storage, virtualization, backup, and cloud environments.
• Serve as escalation resource for complex workstation, server, network, M365, Azure, and app issues requiring deeper technical analysis.
• Configure and support Exchange Online, Teams, SharePoint, OneDrive, licensing, security settings, mail flow, retention, and collaboration services.
• Administer Microsoft Entra ID/Azure environments, including users, groups, conditional access, MFA, identity synchronization, and hybrid identity configurations.
• Configure and support Microsoft Intune, device enrollment, compliance policies, configuration profiles, endpoint security, app deployment, and lifecycle management.
• Configure, troubleshoot, and maintain firewalls, switches, routers, VPNs, WLANs, DNS, DHCP, and related network services.
• Maintain Windows Server environments, Active Directory, Group Policy, file/print services, Hyper-V/VMware, patching, monitoring, and performance.
• Support backup systems, DR planning, endpoint protection, security best practices, alert response, and remediation of risks.
• Participate in client migrations, upgrades, assessments, and technical recommendations to improve reliability, security, and operations.
• Maintain accurate technical documentation and communicate status clearly; mentor junior technicians and collaborate with service, project, and management teams.

Skills

Windows Server

Active Directory

Group Policy

Virtualization

Networking

Backup systems

Endpoint protection

Microsoft 365

Exchange Online

Teams

SharePoint

OneDrive

Microsoft Entra ID/Azure

Intune

Hyper-V

VMware

TCP/IP

DNS

DHCP

Education

College degree preferred

Certifications in Microsoft/CompTIA+

Tools

Hyper-V

VMware

Job description

Description: We are seeking an experienced Systems Engineer to design, implement, maintain, and support complex client technology environments. This role serves as a senior technical resource for escalated issues, infrastructure projects, cloud services, cybersecurity improvements, and ongoing managed service delivery. The ideal candidate has strong experience across Windows Server, networking, virtualization, backup systems, Microsoft 365, Azure, Intune, and modern cloud-based business applications, with the ability to communicate clearly with both technical teams and business users.

Key Responsibilities:

- Infrastructure Design & Implementation: Design, deploy, configure, and maintain client server, network, storage, virtualization, backup, and cloud environments.

- Advanced Troubleshooting & Escalation: Serve as an escalation resource for complex workstation, server, network, Microsoft 365, Azure, and application issues that require deeper technical analysis.

- Microsoft 365 Administration: Configure and support Exchange Online, Teams, SharePoint, OneDrive, licensing, security settings, mail flow, retention, and collaboration services.

- Azure & Identity Management: Administer Microsoft Entra ID/Azure environments, including users, groups, conditional access, MFA, identity synchronization, and hybrid identity configurations.

- Endpoint & Intune Management: Configure and support Microsoft Intune, device enrollment, compliance policies, configuration profiles, endpoint security, application deployment, and lifecycle management.

- Network Engineering: Configure, troubleshoot, and maintain firewalls, switches, routers, VPNs, wireless networks, VLANs, DNS, DHCP, and related network services.

- Server & Virtualization Support: Maintain Windows Server environments, Active Directory, Group Policy, file/print services, Hyper-V or VMware platforms, patching, monitoring, and system performance.

- Backup, Disaster Recovery & Security: Support backup systems, disaster recovery planning, endpoint protection, security best practices, alert response, and remediation of infrastructure risks.

- Project Work & Client Consulting: Participate in client projects, migrations, upgrades, assessments, and technical recommendations that improve reliability, security, and operational efficiency.

- Documentation & Team Collaboration: Maintain accurate technical documentation, communicate project and ticket status clearly, mentor junior technicians, and collaborate with service, project, and management teams.

Requirements: Experience: 5+ years of hands-on experience supporting business IT environments, preferably in a managed service provider or multi-client consulting environment.

Technical Depth: Strong working knowledge of Windows Server, Active Directory, Group Policy, virtualization, networking, backup systems, endpoint protection, and business application support.

Microsoft Cloud Expertise: Demonstrated experience administering Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Microsoft Entra ID/Azure, and Microsoft Intune.

Networking Knowledge: Experience troubleshooting TCP/IP, DNS, DHCP, VPN, VLANs, wireless, firewall rules, routing, switching, and internet connectivity issues.

Certifications: Legacy MCSE certification or current Microsoft role-based equivalent preferred, such as Azure Administrator Associate, Windows Server Hybrid Administrator Associate, Microsoft 365 Administrator Expert, Azure Solutions Architect Expert, or equivalent experience. CompTIA Network+, Security+, or vendor-specific firewall/network certifications are a plus.

Communication: Excellent verbal and written communication skills with the ability to explain complex technical issues, document recommendations, and communicate professionally with clients and co-workers.

Professionalism: Strong problem-solving ability, attention to detail, dependable transportation, and the ability to represent the company well in client environments.

Education: College degree preferred but not required; equivalent technical experience, certifications, and demonstrated engineering capability will be considered.

Reportsto: Supervisor

Salary/Wage: $105K-$135K/yr (Base plus Incentive Pay)