System Engineer

Ntiva Branding; McLean (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401k + company-matched contributions

Generous PTO

Employee Referral Program

Education Reimbursement Program

Job summary

Ntiva is seeking a Systems Engineer to provide on-site technical support to clients in the DMV area, with travel to various client sites across DC, Maryland, and Virginia. The role requires strong Windows Server, Azure, Intune, O365, and network engineering skills, plus the ability to manage deployments and after-hours support.

You will work in a fast-paced environment at Ntiva, a Managed Services Provider focused on cybersecurity and technology solutions.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
• Experience with ConnectWise Manage and SCCM

Responsibilities

• Provides onsite or remote support to customers as needed
• Resolves technical issues and performs advanced troubleshooting
• Designs and builds networks, VLANs, and security rules
• Designs and builds GPOs to enforce policy across organizations
• Configures AAD and DirSync to Office 365
• Troubleshoots servers, applications, and networks
• Migrate VMs from hosts and storage
• Update ticket notes daily
• Participates in afterhours support rotation
• Performs deployments and new system setups
• Datacenter visits as needed

Skills

Windows Server

Intune/Endpoint Manager

Azure knowledge

SharePoint Online

O365 migrations

Networking (VLANs, security rules)

GPOs

VMware/Hyper-V

ConnectWise Manage

SCCM

Documentation & communication

Education

Bachelor's degree in Computer Science, Engineering, or related discipline

Tools

ConnectWise Manage

SCCM

VMware

Hyper-V

Citrix

Cisco

Azure VM/VNet configurations

Job description

VA Headquarters
7900 Westpark Dr
Suite A-100
Mc Lean, VA 22102, USA

VA Headquarters
7900 Westpark Dr
Suite A-100
Mc Lean, VA 22102, USA

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? AtNtiva,we’remore than a Managed ServicesProvider,we’rea community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally.Ntivais a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin,we’reon the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond,we’dlove to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact

As the Systems Engineer (SE), you will provide onsite technical support to customers on a recurring or non-recurring basis and will be an escalation point for technical issues.

Location and Work Expectations

This exciting opportunity involves working on-site with various clients throughout the DC, Maryland, and Virginia area, providing an immersive and dynamic work experience. Join us as we embark on a journey that takes you to different client sites every day, offering you the chance to explore new locations, build diverse professional relationships, and make a significant impact in the industry. To best support our clients and team, this role is open only to candidates who are physically located in the DMV area.

Must have a valid driver's license and insured vehicle. Travel may require up to 1.5hr drive to the location.

• This role also includes participation in a rotating on-call schedule.

What you will be doing

• Provides excellent support to customers remotely or onsite as needed
• Resolves technical issuesasassigned
• Provides advanced troubleshooting and resolutions
• Design and build networks, VLANs and security rules
• Design and build GPOs to enforce policy across organizations
• Configuration of AAD and DirSync to O365
• Troubleshoot advanced applications, servers, and networks
• Troubleshoot Virtual machines and drives
• Troubleshoot VLAN settings and configurations
• Create and manage internal DNS zones and settings
• Understanding of raid arrays and configurations
• Create virtual machines, drives, and configurations
• Create and managefirewallrules and configurations
• Migrate VMs from hosts and storage
• Update ticket notes and details daily
• Participates in the afterhours support rotation
• Preforms deployments and new system setups
• Performs datacenter visits as needed

You’ll be successful in this role if you have experience in/with

• At least 5 to7years of experience that isdirectly relatedto the duties and responsibilities specified
• Windows Server Administration/Deployment/Implementation
• Email Migrations – On-Prem/O365/Google Suite
• Intune/Endpoint Manager Setup/Configuration
• Microsoft Azure Knowledge – Implementation of VM’s,VNets, Virtual Gateways, Virtual Firewalls
• SharepointOnline – Implementation / File Migrations / OneDrive
• Tenant to Tenant Migration Experience – O365 to O365, Google to O365
• Network infrastructure implementation and administration of routers, firewalls and switches in-depth experience including system implementation,managementand documentation
• Microsoft Hyper-V/ VMware LAN/WAN Technologies
• Ability to create and document technical information to both technical and non-technical personnel
• Ability to travel to client premises as needed
• This position requiresa high levelof independence and strong client service skills. Organizational ability is important to keep track of alltasks, becausethe job requires a great deal of multi-tasking. We alsorequireaccurateandtimelytracking of client work, service calls, and related documentation including timesheets and expense reporting.
• This role involves extended periods of sitting or standing and regular use of computers and office equipment

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and thegeneral public
• Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
• Experience with ConnectWise(Manage & Automate)andSCCM
• Subject matter expert for specific technologies (e.g.Microsoft, VMware, Citrix, Cisco, etc.)
• Certifications including:
  • Microsoft Certified Systems Engineer (MCSE)
  • Network+ Certified
  • MicrosoftAzureAdministratorAZ-104
  • VMware Certified Professional (VCP
  • Cisco Certified Network Associate (CCNA)
  • Citrix Certified Administrator (CCA)
  • Information Technology Infrastructure Library (ITIL) Foundation

Benefits and Perks

• Medical, Dental and Vision coverage foretemployeeand family
• 401k + company-matched contributions 4% match on 5% contribution- no vesting period!(Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• EducationReimbursement Program
• Generous Employee Referral Program-cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent

The base pay range for this position is expected to be between $75,000 and $90,000 per year . The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO.Additionaldetails of participation in these benefit plans will be provided if an employee receives an offer of employment.

Work Authorization Criteria We welcome applicants who are U.S. persons.At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa.

Workspace Requirements and Remote Work Policy Team members mustestablisha dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes followingNtiva’sIT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours(except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, issubject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce AtNtiva, we are committed to creating andmaintaininga diverse, inclusive, and welcoming work environment for all employees and job applicants. Wefirmly believethat a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we activelyseekto recruit andretaina diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identityor expression, sexual orientation, marital status, national origin, age,hair length,protective hairstyles,organ donor status,disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline

Applications will be accepteduntil 8/19/26.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.