System Director of Patient Access

Baptist Health - Central Alabama; Pennsylvania; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated leader to oversee patient registration and appointment scheduling across its system. This pivotal role involves ensuring data quality and compliance with regulations, while providing guidance to department managers and collaborating with senior leadership to develop effective policies. If you have a passion for patient access management and possess strong communication and multitasking skills, this opportunity offers a chance to make a significant impact in a vital healthcare setting.

Qualifications

• 7-10 years of experience in Patient Access Management required.
• Accredited degree in Health Care management or related field.

Responsibilities

• Oversees patient registration and appointment scheduling operations.
• Ensures data consistency and compliance with regulations.

Skills

Computer skills

Task management

Effective communication

Education

Accredited undergraduate degree in Health Care management

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Summary: Oversees system-wide operations for patient registration and appointment scheduling, including all centralized and decentralized areas. Ensures consistency and quality of data, and compliance with all regulations that impact patient access, including HIPAA and EMTALA. Operates within JCAHO standards. Provides leadership for department managers, trainers, and registrars; collaborates with senior leadership in developing system wide policies and processes.

Education / Experience: Accredited undergraduate degree in Health Care management or related major; Minimum of 7-10 years Patient Access Management experience is required.

License / Certification: CHAM (Certified Healthcare Access Manager) certification preferred

Knowledge, Skills, and Abilities:

• Computer skills
• Ability to manage multiple tasks efficiently
• Ability to prioritize tasks
• Ability to communicate effectively (written and verbal), including speaking to large groups