System & Cloud Engineer II - Req# 608

COCC; Rocky Hill (CT); Hybrid; USD 73,000 - 109,000; Full time

Benefits offered by this job

Health Insurance

Retirement benefits

Paid Time Off

Hybrid Schedule

Training & Development

Recognition Programs

On-site Fitness Centers

Fuel Up: meals/snacks

Job summary

COCC is hiring a System & Cloud Engineer to support reliable, secure, and well-structured technology operations across compute, storage, cloud, and platform services. You will participate in incident response, 24x7 on-call, disaster recovery support, and cross-stack capability development.

The role offers a hybrid schedule with benefits, training, and career growth opportunities. A degree or equivalent experience and 1–3 years of infrastructure experience are preferred.

Qualifications

• Degree in Computer Science or related discipline or equivalent experience.
• 1–3 years of hands-on infrastructure or systems support experience.
• Entry-level certifications across Microsoft, Linux, VMware, cloud, or storage preferred; incl. Fundamentals/Associate, Linux+, RHCSA, VCTA/VCA, Security+, AWS/Azure Fundamentals, Pure Storage, or Brocade SAN.
• Working knowledge across multiple technical domains with interest in one primary area.

Responsibilities

• Carry out operational tasks using documented procedures and runbooks.
• Support infrastructure changes with guidance from senior engineers.
• Monitor environments and respond to alerts to maintain system health.
• Process ServiceNow tickets including requests and incident support.
• Perform routine maintenance such as patching and access updates.
• Assist with deployment and decommission workflows.
• Support disaster recovery validation and testing.
• Maintain and enhance system documentation and runbooks.
• Troubleshoot across compute, storage, virtualization, and cloud platforms.

Skills

Infra support

Windows/Linux admin

On-call/incident response

Documentation/runbooks

Education

Degree in Computer Science or related

Tools

Microsoft Fundamentals

Linux+

RHCSA

VMware VCTA/VCA

Security+

AWS Cloud Practitioner

Azure Fundamentals

Pure Storage Associate

Brocade SAN

Job description

What we need…

We are hiring a System & Cloud Engineer to support reliable, secure, and well structured technology operations. This role is designed for a technologist who is ready to grow across compute, storage, cloud, and platform services while learning disciplined execution through runbooks and established processes. This person will participate in incident response, local data center support, 24x7 rotational on-call, disaster recovery support, documentation, security/patching standards, and cross-stack capability development.

What’s in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Health Insurance: Employees and their eligible dependents - including spouses, domestic partners, and children - are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits. COCC also contributes to employees’ health savings accounts (HSA).
• Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company.
• Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.
• Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being
• Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets, as well as a tuition reimbursement program to support continued education.
• Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs.
• On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.
• Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks.
• Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/

What you’ll do…

• Carry out operational tasks using documented procedures and runbooks
• Support infrastructure changes with guidance from senior engineers
• Monitor environments and respond to alerts to maintain system health
• Process ServiceNow tickets including requests and incident support
• Perform routine maintenance such as patching and access updates
• Assist with deployment and decommission workflows
• Support disaster recovery validation and testing
• Maintain and enhance system documentation and runbooks
• Troubleshoot across compute, storage, virtualization, and cloud platforms
• Identify opportunities for simple automation enhancements

What you’ll bring…

• Degree in Computer Science or related discipline or equivalent experience
• One to three years of hands on infrastructure or systems support experience
• Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
• Working knowledge across multiple technical domains with interest in one primary area
• Experience with Windows and or Linux system administration tasks
• Exposure to VMware virtualization platforms
• Familiarity with storage systems and Fibre Channel concepts
• Awareness of AWS and Azure environments and cloud resource design, troubleshooting and management experience
• Understanding of Kubernetes fundamentals and container platforms
• Ability to review and adjust scripts in PowerShell, Bash, Python, Terraform, or Ansible
• Strong documentation, communication, and organizational skills

The salary range for this job is $72800 - $109200. This is a hybrid position and employee will work in Rocky Hill and Avon sites.