System Analyst/QA Manager

Mbi Llc; Richmond (VA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Mbi Llc is seeking a Systems Analyst/QA Manager to lead QA activities for the HR1 Medicaid project. You will manage the full testing lifecycle, coordinate with state agencies, business teams, and external vendors, and ensure test coverage and traceability across SIT, UAT, and E2E tests.

You will oversee defect management, data integrity, and QA documentation, while communicating progress to stakeholders and project leadership. Experience with Mainframes and Teradata is preferred.

Qualifications

• Experience with a large-scale Medicaid member eligibility processing software.
• Experience coordinating SIT, UAT and E2E testing on a large-scale project.
• Skill in test scenario development, test data preparation, test case execution, defect tracking & metrics reporting.
• Excellent communication and stakeholder engagement, ability to explain technical concepts to non-technical audiences.
• Executive reporting and presentations experience.
• Mainframes experience.
• Data analysis experience.
• Meeting facilitation skills.
• Knowledge of programming logic.
• Experience collaborating with vendors, system integrators, and multidisciplinary teams.
• Teradata experience.

Responsibilities

• Lead all QA activities for the HR1 Medicaid project, ensuring deliverables meet state requirements while coordinating with state agencies, business teams, and vendors.
• Manage the full testing lifecycle: strategy, planning, execution, reporting, data prep, and E2E testing.
• Coordinate testing with business teams to obtain user scenarios and test cases; support UAT and ensure traceability.
• Maintain defect management, validate data integrity across systems, and ensure QA documentation standards.
• Identify risks early and liaise with the PMO for project oversight; communicate across agencies, vendors, and leadership.
• Oversee SIT, UAT, E2E testing for MMIS and MES modules and COTS integrations; verify data conversion and integration.
• Lead defect triage calls with vendors and track defects to closure; ensure timely resolution.
• Develop test cases, test data, verify software changes, and solve escalated issues between developers and business users.
• Communicate test results and progress to stakeholders via Test Summary and Execution metrics.
• Escalate and track UAT defects through resolution; ensure readiness for deployments.

Skills

Medicaid eligibility software

SIT/UAT/E2E coordination

Test design & data prep

Communication & stakeholder engagement

Executive reporting & presentations

Mainframes

Data analysis

Meeting facilitation

Programming logic

Vendor/SI collaboration

Teradata

Tools

Teradata

Job description

- This position is for a Systems Analyst/QA Manager for the HR1 Medicaid project will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors.

- This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End?to?End (E2E) testing.

- The SA/QA Manager will coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews.

- Additional responsibilities include maintaining defect management processes, validating data integrity across systems, ensuring consistent QA documentation and standards, and conducting post?test assessments to confirm resolution of issues.

- The role also identifies risks early, partners with the PMO office for project oversight, and ensures strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.

- Responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End2End Testing (E2E) for the MMIS and MES modules as well as the testing of configured Commercial off the Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES Modules and COTS products).

- Significant experience in managing the defect triage calls with multiple vendors and tracking the defects to closure in a timely fashion is required.

- Expected to have the ability to understand the requirements and design of the project and able to develop test cases, test data and verify the software changes and to problem solve issues that are escalated and serve as liaison between the developer and the Business User.

- Responsible for communicating and reporting to a variety of stakeholders about the results and progress of all UAT Testing including Test Summary and Execution metrics.

- Escalating and tracking UAT defects through the resolution.

- Mainframes Experience is required

- Track and maintain historical UAT Testing information.

- Able to meet deadlines with a high level of integrity, professionalism, customer service and motivation.

- Significant experience in managing UAT, defect triage calls and Co-ordination involving multiple systems/Vendors/Teams is required.

- Experience with Teradata queries is Preferred.

Fill the skill matrix below:

Skill

Amount

Candidate's No. of years of experience

Experience with a large Scale Medicaid Member Eligibility Processing Software

Required

15

Experience with coordination of SIT, UAT and End2End Testing activities on a large scale project

Required

10

Experience with Test Scenario Development, Test Case Creation, Test Data Preparation, Test Case Execution, Defect Tracking, Metrics reporting

Required

10

Excellent communication and stakeholder engagement skills, including the ability to explain technical concepts to non technical audiences

Required

15

Executive/Management Reporting & Presentations

Required

10

Experience with Mainframes

Required

10

Experience in Data Analysis

Required

10

Meeting Facilitation

Required

10

Knowledge of programming logic

Required

10

Experience collaborating with vendors, system integrators, and multidisciplinary teams

Required

10

Experience with Teradata

1