System Analyst IV

Raymond James Financial, Inc.; Southfield (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Raymond James Financial, Inc. is seeking an experienced IT professional to support and administer enterprise endpoints across multiple locations.

The role focuses on implementing and maintaining Tanium or comparable platforms, packaging and deploying software, and ensuring vulnerability remediation. The ideal candidate has strong scripting skills (PowerShell), expertise in AD, Group Policy, networking, and virtualization, and a track record of delivering reliable, high‑quality IT support in a

Qualifications

• Minimum of a B.S. in Computer Science, MIS or related field.
• Minimum five (5) years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline.
• Equivalent combination of education, training, certifications, and experience may be considered.

Skills

Tanium

PowerShell

Active Directory

Group Policy

Networking

Virtualization

SAN

Education

B.S. in Computer Science or MIS

Tools

Tanium

Intune

SCCM/MECM

Datadog

ControlUp

Windows Server

Job description

Technical Requirements

• Experience implementing, administering, and supporting Tanium (Core, Asset, Deploy, Discover, Patch, Provision) or comparable endpoint management platforms such as Microsoft Intune or SCCM/MECM.

• Highly experienced creating, testing, packaging, deploying, and maintaining enterprise software packages and application deployments, including lifecycle management, version control, deployment validation, and troubleshooting.

• End-Of-Life and vulnerability software remediation.

• Strong experience managing enterprise environments across multiple locations.

• Advanced scripting and automation skills, particularly PowerShell.

• Experience with enterprise monitoring and performance management tools such as Datadog, ControlUp, or similar platforms.

• Knowledge of Windows operating systems, Active Directory and Group Policy, IP networking concepts and design, Endpoint and infrastructure security best practices, Intel-based workstation and server hardware, Storage Area Network (SAN) technologies, Virtualization technologies, System monitoring, event analysis, and troubleshooting as it relates to system management.

Core Competencies:

• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.

• Sound judgment and decision-making capabilities in fast-paced operational environments.

• Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

• Demonstrated commitment to maintaining current technical knowledge and industry best practices.

• Proven ability to build collaborative relationships across IT teams, business units, and external partners.

• Strong customer service orientation with a focus on delivering reliable, high-quality support.

Preferred Soft Skills :

• Excellent interpersonal and relationship-building skills.

• Strong organizational and time management abilities with the capability to manage multiple priorities simultaneously.

• Self-motivated, adaptable, and results-oriented with a continuous improvement mindset.

• Ability to work independently while contributing effectively within a team environment.

• Demonstrated leadership, accountability, and ownership of assigned responsibilities.

• Ability to mentor, influence, and collaborate across cross-functional teams.

• Strong project coordination and change management skills.

• High level of professionalism, integrity, and attention to detail.

Minimum Qualifications

• Minimum of a B.S. in Computer Science, Management Information Systems or related field.

• Minimum five (5) years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline.

• Equivalent combination of education, training, certifications, and experience may be considered.