System Analyst Clinical ED/OR

Mercy Health Corporation; Janesville (WI); On-site; USD 61,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Tuition and certification reimburse

Well-being Programs

Employee Discounts

Job summary

Mercyhealth in Wisconsin is seeking an Applications Specialist to maintain and enhance hospital software, design optimized screen flows, and collaborate with vendors and users from assessment through implementation.

The role requires strong communication, leadership, and knowledge of system integrations, with Epic certification preferred and a 40-hour workweek in the day shift.

Qualifications

• Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred.
• Prior certification in Epic application preferred.
• Experience with Microsoft Office Applications.
• Ability to lead and coordinate tasks and project components.

Responsibilities

• Performs moderate to advanced application maintenance as needed in support of requested changes.
• Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.
• Conducts continual assessment of operational/technical needs and workflow analysis to recommend and build optimal screen flows for implementation, administration, and documentation.
• Leads and communicates project status, and escalates issues when appropriate.
• Demonstrates in-depth knowledge of how applications integrate and supports regulatory requirements.

Skills

Leadership

Communication

Workflow analysis

Project coordination

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Business

Epic Certification (preferred)

Job description

OVERVIEW:

Responsible for maintaining, supporting, and enhancing applications through workflow analysis, system design, troubleshooting, documentation, testing, and implementation to ensure optimal performance and successful integration. Collaborates with vendors, end users, key personnel, and project teams to identify and resolve issues, meet regulatory requirements, and support projects from assessment through implementation, occasionally serving as a project lead. Requires strong application and process expertise, leadership, communication, and knowledge of system integrations to recommend and implement effective solutions.

SCHEDULE: Full-Time, 40 hours per week.

SHIFT: Day Shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.
• Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.
• Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.
• Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation.
• Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate.
• Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application.
• Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements.
• Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.

Prior certification in Epic application preferred.

CERTIFICATION/LICENSURE

Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.

OTHER SKILLS AND ABILITIES

Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented.

Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead.

LEVEL OF SUPERVISION

Minimal supervision required

SUPERVISES

This job has no supervisory responsibilities.

PAY RANGE:

$61,173.09 - $94,818.29

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women