System Analyst Clinical Analyst 1

Mercy Health System Corporation; Janesville (WI); On-site; USD 61,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Job summary

Mercyhealth in Wisconsin is seeking an IT Applications Specialist to perform moderate to advanced application maintenance, implement changes, and maintain documentation and issue logs. The role involves design and support, vendor consultations, workflow analysis to optimize screen flows, and leading projects through design, testing, training, and implementation.

A Bachelor's degree in IT, business, or clinical fields is preferred; Epic certification is advantageous.

Qualifications

• Bachelor's degree in IT, business, clinical, or related field.
• Epic certification preferred.
• Equivalent combination of education and work experience will be considered.

Responsibilities

• Perform moderate to advanced application maintenance and update documentation.
• Provide design and support; consult with vendors as needed.
• Assess operational/technical needs and analyze workflows to optimize screen flows and documentation.
• Lead projects; communicate status and resolve issues during design, build, test, training and implementation.
• Understand integration of applications and have deep knowledge of individual applications and interfaces.
• Ensure compliance with applicable regulatory requirements and work with operations to implement them.

Skills

Leadership

Communication

Workflow analysis

Regulatory knowledge

Vendor coordination

Education

Bachelor's degree in IT/BI/Clinical or related field

Epic certification (preferred)

Tools

Microsoft Office

Epic Applications

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.

- Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.

- Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.

- Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation.

- Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate.

- Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application.

- Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements.

- Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.

Prior certification in Epic application preferred.

CERTIFICATION/LICENSURE

Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.

OTHER SKILLS AND ABILITIES

Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented.

Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead.

LEVEL OF SUPERVISION

Minimal supervision required

SUPERVISES

This job has no supervisory responsibilities.

PAY RANGE:

$61,173.09 - $94,818.29

Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women