Cityworks System Analyst - MUST Have Cityworks Experience

DANE, LLC; Woodbridge (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

DANE, LLC is seeking an experienced System Analyst to support Cityworks, IT Pipes, and related asset-management platforms. The role requires Cityworks and GIS administration skills, with the ability to quickly upskill on Cityworks and contribute to system administration and operations across departments.

The ideal candidate will lead Cityworks projects, integrate with GIS and financial systems, design dashboards and KPIs, and mentor junior staff. Flexible work-from-home options are available.

Qualifications

• Experience with Cityworks AMS/PLL and GIS administration and support.
• Experience with ESRI ArcGIS platform and spatial data integration.
• Experience with Power BI, Crystal Reports, and ActiveReports.
• Experience with SQL Server, Oracle, scripting (Python, PowerShell), and API integrations preferred.

Responsibilities

• Administer Cityworks AMS and PLL platforms, including upgrades and performance tuning.
• Design and optimize Cityworks workflows, service requests, work orders, inspections, and asset hierarchies.
• Administer ITPipes workflows for CCTV Data collection and reporting.
• Lead integrations with GIS, ERP/SCADA, and other enterprise systems.
• Develop dashboards, reports, and KPIs using Cityworks Analytics, Power BI, and related tools.
• Provide advanced user support, training, and documentation for Cityworks users.
• Collaborate with GIS staff for accurate spatial data integration and asset mapping.
• Manage vendor relationships and Cityworks support coordination.
• Lead Cityworks-related projects including migrations and mobile deployments.
• Ensure data integrity, security, and compliance with policies.
• Mentor junior analysts and guide cross-functional teams.

Skills

Cityworks administration

GIS administration

Data-driven decision support

Dashboard development

Scripting (Python, PowerShell)

API integrations

Project management

Vendor coordination

Education

Bachelor’s degree in Information Systems, Computer Science, GIS, Engineering

Tools

Cityworks AMS/PLL

ESRI ArcGIS

Power BI

Crystal Reports

ActiveReports

SQL Server

Oracle

Job description

Position: System Analyst (Cityworks)

DANE LLC is seeking an experienced System Analyst to support Cityworks, IT Pipes, and other asset management-related platforms. The candidate should have experience in Cityworks and/or GIS administration and be able to quickly upskill to become proficient with the Cityworks platform. The ideal candidate is highly motivated to acquire new knowledge, develop technical skills, and continuously expand their skill set to support system administration and operational needs.

Position Summary

The System Analyst supporting the Cityworks application is responsible for the administration, configuration, and optimization of the Trimble Cityworks Asset Management System. This role serves as the technical lead for Cityworks projects, integrations, and support, ensuring the system meets operational, reporting, and strategic needs across the organization. The analyst collaborates with IT, GIS, and operational teams to enhance workflows, improve data quality, and support decision-making through data-driven insights.

Key Responsibilities

• Administer and maintain the Cityworks AMS and PLL platforms, including upgrades, patches, and performance tuning.
• Design, configure, and optimize Cityworks workflows, service requests, work orders, inspections, and asset hierarchies.
• Administer and support ITPipes for CCTV inspection workflows, data collection, and reporting.
• Lead system integrations with GIS (ESRI), financial systems (Oracle Fusion), SCADA, and other enterprise platforms.
• Develop and maintain dashboards, reports, and KPIs using Cityworks Analytics, Crystal Reports, ActiveReports, Power BI, SEEQ, and similar tools.
• Provide advanced user support, training, and documentation for Cityworks users across departments.
• Collaborate with GIS staff to ensure accurate spatial data integration and asset mapping.
• Manage vendor relationships and coordinate with Cityworks support for issue resolution and enhancements.
• Lead or support Cityworks-related projects, including system expansions, mobile deployments, and data migrations.
• Ensure data integrity, security, and compliance with organizational policies and industry standards.
• Mentor junior analysts and provide technical guidance to cross-functional teams.

Education & Experience

• Bachelor’s degree in Information Systems, Computer Science, GIS, Engineering, or related field.
• 3 or more years of experience with Cityworks AMS/PLL and/or GIS administration and support.
• Experience with the ESRI ArcGIS platform and spatial data integration.
• Experience with reporting platforms like Power BI, Crystal Reports, and ActiveReports.
• Experience with SQL Server, Oracle, scripting (Python, PowerShell), and API integrations preferred.

Skills & Competencies

• Deep understanding of asset management principles and public sector operations.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and lead cross-departmental initiatives.

Preferred Certifications

• Cityworks Administrator Certification
• Esri Technical Certification (e.g., ArcGIS Desktop or Enterprise)
• ITIL Foundation or PMP (a plus)

Flexible work from home options available.