Cityworks System Analyst - MUST Have Cityworks Experience

DANE LLC; Virginia (MN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

DANE LLC is seeking an experienced System Analyst to support Cityworks, IT Pipes, and related asset management platforms. The role focuses on administration, configuration, and optimization of the Cityworks Asset Management System, serving as technical lead for projects, integrations, and support across the organization.

The analyst collaborates with IT, GIS, and operational teams to improve workflows, data quality, and decision‑making through data‑driven insights.

Qualifications

• Bachelor’s degree in information systems or related field; 3+ years Cityworks/ GIS administration experience.
• Experience with Cityworks AMS/PLL, ITPipes, and GIS data integration.
• Proficiency in SQL Server or Oracle databases and scripting (Python/PowerShell).
• Experience with Power BI, Crystal Reports, and ActiveReports for reporting.
• Ability to design workflows, dashboards, and optimised asset management processes.

Responsibilities

• Administer and tune Cityworks AMS/PLL and ITPipes workflows and data collection.
• Lead system integrations with GIS, financial, and enterprise platforms.
• Develop dashboards and KPIs using Cityworks Analytics, Power BI, and reporting tools.
• Provide training and documentation for Cityworks users across departments.
• Collaborate with GIS staff on spatial data integration and asset mapping.
• Mentor junior analysts and manage cross‑functional initiatives.
• Ensure data security, integrity, and compliance with policies.

Skills

Cityworks

GIS administration

Data analytics

SQL

Power BI

Crystal Reports

ActiveReports

Python

PowerShell

API integrations

Project management

Education

Bachelor’s degree in Information Systems, Computer Science, GIS, Engineering, or related field

Tools

Cityworks AMS/PLL

ITPipes

ESRI ArcGIS

Oracle Fusion

SQL Server

Python

PowerShell

API integrations

Job description

Job Description

Position: System Analyst (Cityworks)

DANE LLC is seeking an experienced System Analyst to support Cityworks, IT Pipes, and other asset management‑related platforms. We are seeking a resource with experience in Cityworks and/or GIS administration who can quickly upskill and become proficient with the Cityworks platform. The ideal candidate will be highly motivated to acquire new knowledge, develop technical skills, and continuously expand their skill set to support system administration and operational needs.

Position Summary

The System Analyst supporting the Cityworks application is responsible for the administration, configuration, and optimization of the Trimble Cityworks Asset Management System. This role serves as the technical lead for Cityworks projects, integrations, and support, ensuring the system meets operational, reporting, and strategic needs across the organization. The analyst collaborates with IT, GIS, and operational teams to enhance workflows, improve data quality, and support decision‑making through data‑driven insights.

Key Responsibilities

• Administer and maintain the Cityworks AMS and PLL platforms, including upgrades, patches, and performance tuning.
• Design, configure, and optimize Cityworks workflows, service requests, work orders, inspections, and asset hierarchies.
• Administer and support ITPipes for CCTV inspection workflows, data collection, and reporting.
• Lead system integrations with GIS (ESRI), financial systems (Oracle Fusion), SCADA, and other enterprise platforms.
• Develop and maintain dashboards, reports, and KPIs using Cityworks Analytics, Crystal Reports, ActiveReports, Power BI, SEEQ, and similar tools.
• Provide advanced user support, training, and documentation for Cityworks users across departments.
• Collaborate with GIS staff to ensure accurate spatial data integration and asset mapping.
• Manage vendor relationships and coordinate with Cityworks support for issue resolution and enhancements.
• Lead or support Cityworks‑related projects, including system expansions, mobile deployments, and data migrations.
• Ensure data integrity, security, and compliance with organizational policies and industry standards.
• Mentor junior analysts and provide technical guidance to cross‑functional teams.

Education & Experience

• Bachelor’s degree in Information Systems, Computer Science, GIS, Engineering, or related field.
• 3 or more years of experience with Cityworks AMS/PLL and/or GIS administration and support.
• Experience with the ESRI ArcGIS platform and spatial data integration.
• Experience with reporting platforms like Power BI, Crystal Reports, and ActiveReports.
• Experience with SQL Server, Oracle, scripting (Python, PowerShell), and API integrations preferred.

Skills & Competencies

• Deep understanding of asset management principles and public sector operations.
• Strong analytical, problem‑solving, and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and lead cross‑departmental initiatives.

Preferred Certifications

• Cityworks Administrator Certification
• Esri Technical Certification (e.g., ArcGIS Desktop or Enterprise)
• ITIL Foundation or PMP (a plus)

Flexible work from home options available.