System Analyst at Insight Global Alameda, CA

Hong Kong Study Skills Research Institute; Alameda (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

The Hong Kong Study Skills Research Institute is seeking a System Analyst located in Alameda, CA. This role will support one of the Bay Area's largest behavioral health clients with technical expertise for their NetSmart myAvatar EHR.

The ideal candidate will handle application and business workflow testing, general troubleshooting, and communication with various stakeholders, including both technical and non-technical personnel. A bachelor's degree and 3+ years of EHR system support experience are required.

Qualifications

• Bachelor's degree required.
• 3+ years of EHR system support experience.
• Experience with application and business workflow testing.
• Prior experience supporting NetSmart myAvatar.
• Experience working cross-functionally with DBAs, Developers, Report Writers and nontechnical teams.
• Experience with Jira, Atlassian, and Smartsheet.

Responsibilities

• Handle application and business workflow testing.
• Conduct general troubleshooting.
• Communicate with various stakeholders, including both technical and non-technical personnel.

Job description

System Analyst

Position located in Alameda, CA at Insight Global. The role supports one of the Bay Area’s largest behavioral health clients with technical expertise for their NetSmart myAvatar EHR.

The candidate will handle application and business workflow testing, general troubleshooting, and communication with various stakeholders, including both technical and non‑technical personnel.

Essential Qualifications

• Bachelor’s degree required
• 3+ years of EHR system support experience
• Experience with application and business workflow testing
• Prior experience supporting NetSmart myAvatar
• Experience working cross‑functionally with DBAs, Developers, Report Writers and nontechnical teams
• Experience with Jira, Atlassian, and Smartsheet

Equal Opportunity Statement

We are an equal‑opportunity/affirmative‑action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.