System Analyst

Your Texas Benefits; Austin (TX); Hybrid; USD 57,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission in Austin seeks a Systems Analyst IV to design, implement, and maintain information system functions for the CCR support group. You will participate in project plans, perform analysis, design, programming, testing, and documentation, and train personnel while enforcing HHSC standards.

Qualifications include a 5+ year background as a Business Analyst with Agile SDLC experience.

Qualifications

• Graduation from an accredited four-year college or university with a major in computer Science, Business Administration, Management, or related fields.
• Minimum of 5 years’ experience as a Business Analyst or similar job function with at least two years in an Agile SDLC environment.
• Active duty military etc. veterans encouraged to apply.

Responsibilities

• Participate in project plans; analyze, design, programming, testing and documentation of system features.
• Coordinate projects with users and other IT groups; provide technical assistance to stakeholders.
• Ensure design complies with HHSC standards; test and debug software; prepare status reports.
• Communicate with both technical and non-technical audiences; support disaster recovery/COOP as needed.

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

• Functional Title: System Analyst
• Job Title: Systems Analyst IV
• Agency: Health & Human Services Comm
• Department: Regulatory Services Appl FCL
• Posting Number: 17228
• Closing Date: 12/10/2026
• Posting Audience: Internal and External
• Occupational Category: Computer and Mathematical
• Salary Range: $5,098.66-$8,304.83
• Pay Frequency: Monthly
• Salary Group: TEXAS-B-23
• Shift: Day
• Additional Shift: Days (First)
• Telework: Eligible for Telework
• Travel: Up to 10%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Exempt
• Facility Location:
• Job Location City: AUSTIN
• Job Location Address: 701 W 51ST ST
• Other Locations:
• MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11
  ISM,IT,Z Prefix

Posting Type

Open to All Applicants

Category

Computer and Mathematical

FLSA Exempt/Non-Exempt

Exempt

Agency

Health & Human Services Comm

Department

Regulatory Services Appl FCL

Job Title

System Analyst IV

Posting Number

17228

Full Time/Part Time

Full Time

Regular/Temporary

Regular

Job Location

701 W 51ST ST

City

AUSTIN

Contact

AccessHR Service Center

Telephone

888-894-4747

Salary Range

5,098.66—8,304.83

Salary Group

B23

Shift

Days (First)

Travel

10%

Closing Date

07/31/2026

Job Description

Under the general supervision of the Child Care Regulations Infrastructure Supervisor, performs the technical planning, design, and implementation of new and revised information system functions for the CCR support group. Responsibilities include: Participation in project plans; the analysis, design, programming, testing and documentation of system features, training new personnel, enforcing HHSC standards and procedures, coordination of projects with users and other internal and external IT groups and providing technical assistance to both internal and external stakeholders. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Selected candidate must be willing to work from the HHS office located on 701 W. 51st Street, Austin, Texas.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Assists in development of project documentation based on HHSC/DIR requirements. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system. Will serve as a technical expert responsible for Working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. (30%)

Ensures that design complies with HHSC standards (5%)

Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%)

Provide status reports on enhancement activities and resolution of issues impacting an information system. Notify immediate manager and technical lead of critical issues impacting the system’s ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. (25%)

Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation and preparation of written documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions. (10%)

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge Skills Abilities:

Knowledge of Software Development Life Cycle (SDLC) principals and procedures.

Knowledge of common practices and techniques for the electronic exchange of data.

Knowledge of database management systems such as Sybase, Oracle and/or SQL Server

Knowledge of information systems project methodologies

Skill in working collaboratively with multiple stakeholders to achieve consensus and common goals.

Skill in planning, scheduling and prioritizing work assignments

Skill in written and verbal communications

Skill in writing and testing code, including new and maintenance

Ability to analyze problems and develop solutions to correct the problems

Ability to analyze functional/design requirements and to develop solutions to implement the requirements

Ability to perform detailed work accurately and in accordance with standards

Ability to work and communicate effectively with others

Ability to meet deadlines and work on projects with changing priorities

Initial Screening Criteria

Graduation from an accredited four-year college or university with a major in computer Science, Business Administration, Management, or related fields. May substitute direct work experience on a year-for-year basis.

Minimum of 5 years’ experience as a Business Analyst or similar job function with at least two years in an Agile SDLC environment.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.