System Administrator - Tuesday - Saturday 7am - 4pm

Quest Technology Management; Roseville (CA); On-site; USD 41,000 - 55,000; Full time

Job summary

Quest Technology Management is seeking a System Administrator to work Tue-Sat 7am-4pm, managing design, provisioning, installation, and configuration of hardware and software in a 24x7 NOC environment. You will provide customer service and coordinate with clients, internal teams and vendors to diagnose, solve problems, and schedule maintenance.

This role requires strong experience with Windows Active Directory, DNS, DHCP, patching, and server administration, plus excellent communication to

Qualifications

• 3 years of experience in IT operations and troubleshooting.
• Experience with Windows server environments and directory services.
• Ability to work in a 24x7 NOC setting and coordinate with teams.

Responsibilities

• Provide complex administration of applications, Microsoft technologies, and server/storage/backup systems.
• Configure and troubleshoot Windows AD, Group Policy, DNS, DHCP, and patch management.
• Install and rebuild servers, configure hardware and services per standards.
• Document system configurations and procedures.
• Maintain security controls and incident reporting.

Skills

Windows Active Directory

Group Policy

DNS & DHCP

Enterprise Patch Management

Server Administration

24x7 Operations

Networking concepts

Technical documentation

Communication skills

Tools

IaaS/PaaS/SaaS awareness

Job description

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System Administrator - Tuesday - Saturday 7am - 4pm

The System Administrator will directly work with systems supporting design, provisioning, installation and configuration of hardware and software under the direction of the Shift Supervisor. This is an entry to mid-level position that works with various departments within the company, provides customer service and consistant communication to clients, internal teams and vendors to diagnose, solve problems, author procedures, diagrams, and to schedule maintenances. This role is required to have knowledge of commonly used concepts, practices, and procedures within a 24 X 7 NOC environment.

Essential Functions:

• Provide instruction and perform complex administration of various applications, Microsoft technologies and server, storage and backup systems.
• Comfortable working on moderately complex tickets, troubleshooting and configuration of Windows Active Directory, Group Policy, Microsoft DNS and DHCP, Enterprise Patching, file and print services.
• Escalate issues to appropriate supervisor for ticket reassignments to appropriate technical teams or higher-level support in a timely manner.
• Able to advise on next steps to be taken on a wide range of break/fix ticket types.
• Install new and rebuild existing servers, configure hardware, peripherals and services in accordance with standards and project requirements.
• Advise and work closely with the shift supervisor, in addition to partnering with other business management to assure operational success of activities.
• Troubleshooting and configure moderate to complex server and applications across IaaS/PaaS/SaaS related compute.
• Authoring, interpreting and maintaining system documentation.
• Experience with monitoring systems and troubleshooting concepts.
• Follows proper security protocols, including user authentication, data encryption, access controls, and incident reporting to protect sensitive information and ensure compliance with organizational and industry security standards.
• Other duties as assigned.

JOB SPECIFICATIONS – Knowledge, Skills, and Qualifications:

• Managed a domain environment with 50 servers or more.
• 3 years of experience troubleshooting IT performance problems and performing application releases.
• 3 years’ experience with Operating Systems, Workstations and Servers.
• 2 years’ Experience in Patch Management, domain management, and server application management.
• Strong analytical and problem solving skills.
• Ability to author, present and explain technical information to diverse types of audiences.
• Ability to evaluate technical solutions and recommend solutions.
• Experience in working in a 24x7 operations model.
• General experience with networking concepts
• Excellent communication and collaboration skills, excellent organizational skills, proven ability to prioritize multiple activities and objectives to thrive in a rapidly changing environment.
• Motivated and strong work ethic.

Preferred Qualifications

• N/A

Working Conditions / Environment & Physical Demands:

• Required to work in an office environment with moderate noise and moderate temperatures.
• Incumbent may be asked to perform other duties as required.
• Sit for long periods of time.
• May lift/carry/push/pull up to 50 pounds
• May require minimal walking, climbing, stooping, crouching, and/or bending
• Must be able to work flexible hours, including hours beyond the normal schedule when necessary
• May be required to work off-hours, weekend & holidays as needed.
• Position may require Travel to customer and Quest locations.

The information above describes the general nature of the position and serves as a summary of the typical job functions. It is not a comprehensive list of all possible job responsibilities, tasks, or duties.

Wages and Benefits:

• $30 - $40 an hour (depending on experience), Quest has 24 pay periods per calendar year.

DISCLAIMER :

Applicant must successfully complete company background check including DMV as well as pre-employment screening. Incumbent may be asked to perform other duties as required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Equal Opportunity Employer – Minorities, Women, Disabled and Veterans are encouraged to apply.

About Quest:

Quest is a worldwide leader in technology management offering a portfolio of professional, cloud, and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers Cloud, Disaster Recovery, Security, Network, Server Management and IT Staffing Solutions. QuestFlex®, a unique and flexible service level agreement, provides Quest's customizable services and solutions based on clients' requirements. For more information, please visit our website at: http://www.questsys.com/ .