System Administrator Sr.

Wings Credit Union; Colorado Springs (CO); On-site; USD 94,000 - 109,000; Full time

Benefits offered by this job

Generous 401(k) match

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

HSA with company contribution

Paid Vacation, Holidays, and Sick Time

Tuition Reimbursement

Job summary

Wings Credit Union in Colorado Springs is seeking a Senior System Administrator to ensure resiliency, performance, and security of the IT infrastructure. You will manage AD, Office 365, and server environments, while supporting incident response and disaster recovery planning.

This role requires strong communication, regulatory awareness for financial services, and hands-on expertise in security and system administration.

Qualifications

• Bachelor’s degree in CS or related field.
• 3+ years of systems administration experience.
• Experience with Windows Server 2019+ and Active Directory.
• Knowledge of financial industry regulations and IT security.

Responsibilities

• Provide SME guidance and incident resolution on IT infra.
• Monitor production systems for uptime and performance.
• Participate in on-call 24/7 rotation.
• Implement security policies and disaster recovery testing.

Skills

Strong communication

Regulatory compliance (financial)

Analytical skills

IT security & DR

Customer service

Education

Bachelor’s degree in CS/BI/related field

Tools

Active Directory

Microsoft Office365

Windows Server OS 2019+

Job description

• Compensation: USD 93,500 - USD 109,000 - yearly

Company Description

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here .

Job Description

As the System Admin - Sr on the infrastructure support team. You are to ensure the Resiliency, Performance, and System Security of the infrastructure. This includes monitoring the environment, resolution of incidents, upholding security, testing business continuity, creating scripted automations, developing processes, and innovating with technologies. This position will also act as an IT infrastructure Subject Matter Expert for maintaining portions of the infrastructure. This position oversees the company's computer systems, including the operating system, servers and application software used, installs, configures, upgrades, and repairs operating systems and software. You will configure user groups and security measures in Active Directory, configure company messaging services, maintain email services, ensure network connectivity and implement security policies. Jobs in this family perform proactive and preventative tasks. Such as, but not limited to, analytics monitoring, capacity management, patching systems, and replacement end of life equipment.

Essential Functions

• Subject Matter Expert: Provides technical leadership and guidance to more junior team members. Performs troubleshooting and resolution on systems. May assist management in coordinating activities of the team, i. e. , scheduling, shift management and other administrative duties. Provide input to manager on staff performance relating to technology but does not prepare or deliver reviews.
• Incident Support: Supports the incident management processes. Able to monitor ticket queues and resolve production performance, server, and application related issues to ensure the restoration of the environment.
• Monitoring / Maintenance: Repairs, upgrades, and provides preventative maintenance on nearly all technologies in the production environment. Proactively monitors all platforms, ensuring uptime, performance, and service levels are always maintained for all production systems.
• Innovation: Creates new processes for better support and training. Creating new automation to reduce human error. Innovate on technology.
• Infrastructure Support: Provides 7 x 24 IT infrastructure support as part of the regular on-call rotation.
• Testing: Participates in Business continuity testing and execution.
• Microsoft Server Operating System 2019 and newer: Install, troubleshoot, support and application installs / troubleshooting.
• Configure user groups and security measures in Microsoft Active Directory.
• Manage, monitor and maintain Microsoft Office365
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position:

• Bachelor's Degree in Computer Science, Business Information Systems, or related technical field of study, preferred
• 3+ years' combined experience related to systems administration, required

Technical or Specialized Knowledge/Skills:

• Strong communication skills (written, verbal, and listening) with specific ability to translate detailed technical details to a non-technical audience.
• Demonstrated knowledge and experience in regulations and best practices for technical deployments in a financial industry.
• Excellent analytical skills.
• Demonstrated experience and knowledge in systems, security, systems administration, Disaster Recovery, and/or server management.
• Demonstrated experience and knowledge of IT systems/data security as it relates to financial institutions or other industries that must comply with federal regulations.
• Demonstrated excellence in providing superb customer service.

Certifications Required:

• MCSE, MCSA, VMware VCP, or certifications awarded on installed application, preferred

Additional Information

PAY RANGE: $93,500 to $109,000 Annually (I15) plus a10% annual target bonus.

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

BENEFITS

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.