System Administrator II

TAP Engineering LLC; Maryland; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Match

Medical Coverage

Dental & Vision

Job summary

TAP Engineering LLC is seeking a System Administrator II in Hanover, MD to support and optimize enterprise IT systems in a mission-focused environment. The role covers servers, storage, networking, and end-user systems, with emphasis on uptime and security.

This is a full-time day-shift position requiring collaboration with internal teams. Responsibilities include Tier 1 and 2 support, troubleshooting, capacity planning, and documentation.

Qualifications

• Requires TS/SCI clearance with polygraph.
• Bachelor's degree in IT, CS, or related field, or equivalent experience.
• 10+ years of IT systems/infrastructure support experience.
• Experience administering Windows and/or UNIX/Linux operating systems.
• Strong troubleshooting across hardware, software, and network systems.
• Experience providing Tier 1 and Tier 2 enterprise IT support.
• Familiarity with system monitoring, performance tuning, and capacity planning.
• Strong communication and documentation skills.
• Ability to work effectively in a team-based environment.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems.
• Manage day-to-day system operations including monitoring and performance tuning.
• Provide Tier 1 and Tier 2 support for system and hardware issues.
• Diagnose and resolve issues across client, server, storage, and network devices.
• Configure and manage UNIX/Linux and Windows operating systems.
• Install, configure, and maintain OS software and components.
• Monitor system performance and optimize resource utilization.
• Perform system capacity analysis and planning.
• Support escalation processes and communicate status to stakeholders.
• Troubleshoot hardware issues and coordinate resolutions.
• Provide detailed analysis and feedback on escalated issues.

Skills

TS/SCI clearance

Windows/Linux administration

Tier 1 & 2 support

Troubleshooting

Documentation

Team collaboration

Education

Bachelor's degree in IT/CS or related field

Equivalent relevant experience

Tools

PowerShell

Bash

UNIX/Linux

Windows Server

Job description

Position Overview

TAP Engineering is seeking a System Administrator II in Hanover, MD to support the implementation, maintenance, and optimization of enterprise IT systems in a mission-focused environment. This is a full-time position on a standard day shift, Monday through Friday. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance. The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This position requires strong technical expertise, problem-solving skills, and the ability to operate in a fast-paced, operational environment.

Key Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems
• Manage day-to-day system operations, including monitoring, performance tuning, and issue resolution
• Provide Tier 1 (Help Desk) and Tier 2 (escalation) support for system and hardware issues
• Diagnose and resolve issues across client, server, storage, and network devices
• Assist users with accessing and utilizing IT systems
• Configure and manage UNIX/Linux and Windows operating systems
• Install, configure, and maintain operating system software and system components
• Monitor system performance and optimize resource utilization
• Perform system capacity analysis and planning
• Support escalation processes and communicate system status to stakeholders
• Troubleshoot hardware issues and coordinate resolution efforts
• Provide detailed analysis and feedback on escalated issues

Required Qualifications

• Active TS/SCI clearance with appropriate polygraph
• Bachelor's degree in Information Technology, Computer Science, or a related field
  • OR equivalent relevant experience
• 10+ years of experience supporting IT systems and infrastructure
• Experience administering Windows and/or UNIX/Linux operating systems
• Strong troubleshooting skills across hardware, software, and network systems
• Experience providing Tier 1 and Tier 2 support in an enterprise environment
• Familiarity with system monitoring, performance tuning, and capacity planning
• Strong communication and documentation skills
• Ability to work effectively in a team-based environment

Preferred Qualifications

• Experience supporting enterprise-scale infrastructure environments
• Familiarity with virtualization technologies and distributed systems
• Experience with system automation or scripting (e.g., Bash, PowerShell)
• Knowledge of networking fundamentals and troubleshooting techniques
• Experience working in secure or mission-critical environments

Compensation

The anticipated salary range for this position is $100,000–$130,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary.

Clearance Requirement

This position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.

Benefits Overview

• Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
• Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
• Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
• Dental & Vision: Employer-paid plans with optional enhancements
• Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Flexible Spending Accounts: Healthcare and dependent care FSAs
• Tuition Reimbursement: Up to $36,000 per year for approved coursework
• Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
• Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses

Additional Information

TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.