System Administrator I - Critical IT Ops & DR Lead

Titleist; Fairhaven (MA); On-site; USD 84,686 - 105,909; Full time

Benefits offered by this job

Paid time off

Onsite fitness center

Pet insurance

Education assistance

Job summary

A leading golf products manufacturer in Massachusetts seeks a skilled System Administrator I to deliver expert technical support across hardware and applications. Responsibilities include ensuring system performance and reliability, collaborating with IT teams for infrastructure improvements, and providing Level 2 and 3 support. Ideal candidates will have a Bachelor's degree in information systems, 5+ years of technical support experience, strong project management skills, and effective communication abilities. Comprehensive benefits offered, including health programs and 401k matching.

Qualifications

• 5+ years in a technical support role for mission-critical applications.
• Strong project management and service orientation required.
• Excellent analytical and problem-solving abilities needed.

Responsibilities

• Deliver expert technical support across all layers.
• Ensure optimal performance and reliability through monitoring.
• Collaborate with IT teams on scalable infrastructure design.

Skills

Technical support

Project management

Analytical skills

Verbal communication

Team collaboration

Education

Bachelor’s degree in information systems or Computer Science

Job description

A leading golf products manufacturer in Massachusetts seeks a skilled System Administrator I to deliver expert technical support across hardware and applications. Responsibilities include ensuring system performance and reliability, collaborating with IT teams for infrastructure improvements, and providing Level 2 and 3 support. Ideal candidates will have a Bachelor's degree in information systems, 5+ years of technical support experience, strong project management skills, and effective communication abilities. Comprehensive benefits offered, including health programs and 401k matching.