System Administrator I Acushnet Company

Acushnet Company; Massachusetts; On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Onsite fitness center

Pet insurance

Education assistance

Job summary

Acushnet Company, a leader in golf brands, seeks a System Administrator to deliver expert technical support across hardware to applications, ensuring performance, reliability, and availability.

You will work with cross-functional IT teams to design scalable infrastructure, lead upgrades, participate in disaster recovery, and provide Level 2/3 support in test and production environments.

This role requires 5+ years in technical support for mission-critical apps and a commitment to 24x7 operations.

Qualifications

• Minimum 5 years in a technical support role for mission-critical applications.
• Strong project management and service orientation.
• Excellent analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.
• Proven ability to work effectively in cross-functional teams.
• Strong interpersonal skills to build cooperative working relationships.
• Commitment to meeting deadlines in a 24x7 computing environment.

Responsibilities

• Deliver expert technical support across all layers - from hardware to application - for our critical business systems.
• Ensure optimal performance, reliability, and availability through diligent system monitoring, upgrades, and maintenance.
• Collaborate with cross-functional IT teams to design scalable, redundant infrastructure.
• Implement software and OS upgrades, and support disaster recovery planning.
• Provide Level 2 and 3 support, assess new applications, and lead installations in test and production environments.
• Contribute to a resilient, high-performing IT ecosystem that supports business continuity and growth.

Skills

Strong project management

Analytical and problem solving

Written and verbal communication

Cross-functional collaboration

Interpersonal skills

24x7 computing environment

Education

Bachelor's degree in information systems or Computer Science

Job description

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

What You Will Be Doing

We're seeking a skilled and proactive System Administrator to deliver expert technical support across all layers - from hardware to application - for our critical business systems. In this role, you'll ensure optimal performance, reliability, and availability through diligent system monitoring, upgrades, and maintenance. You'll collaborate with cross-functional IT teams to design scalable, redundant infrastructure, implement software and OS upgrades, and support disaster recovery planning. As a key technical resource, you'll provide Level 2 and 3 support, assess new applications, and lead installations in both test and production environments. Your contributions will help shape a resilient, high-performing IT ecosystem that supports business continuity and growth.

What You Bring

• Bachelor's degree in information systems, Computer Science, or equivalent experience.
• Minimum 5 years in a technical support role for mission-critical applications.
• Strong project management and service orientation.
• Excellent analytical and problem-solving abilities.
• Outstanding written and verbal communication skills.
• Proven ability to work effectively in cross-functional teams.
• Strong interpersonal skills to build cooperative working relationships.
• Commitment to meeting deadlines in a 24x7 computing environment.

Our Commitment to You

At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs.Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.

Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.

Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Pay Range: $84,686.00-$105,909.00

Ready to Make an Impact?

Join us at Acushnet Company and be part of a team that values excellence and innovation.

Interview Preparation Questions

• Describe a time when you had to troubleshoot a performance issue in a mission-critical application. What steps did you take to identify and resolve the problem, and how did you ensure minimal disruption to the business?
• How do you approach planning and executing system upgrades or changes - such as OS updates or hardware replacements - while ensuring business continuity and compliance with change management protocols?

EEO and Additional Statements

• Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
• Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
• Acushnet Company participates is E-Verify. Please click here for more details.
• Global Candidate Privacy Notice